Dudley, United Kingdom
28 New St
N/A
+441384255100
First delivery one hour late. Second delivery hardly any meat in curries. 5 pieces in large. Third delivery, told me they added extra, a chick pea curry and a tray of mint sauce, but forgot my naan and chips. So one rice for two curries? Let them know errors in comments sections on orders. Called and asked to speak to manager, whoever answered was an arse. Said if I complained at the time they would send out forgotten things, by time that comes curries cold or eaten. Then said if I said on the day they would know what to do with next order, to which I said time is irrelevant, can tell you when making next order. Either way said not sorting anything, Curries nice, everything else a mess, no consistency, no ability to problem solve. **After owners response. After every order I filled in the feedback form on my online account, I also mentioned it on my next order form, detailing every error made and complimenting where I thought it was due. When I called it was to try and avoid the constant mistakes by talking direct, I did not mention anything to do with a discount or refund. My reason for calling was simply to highlight the issues and speak to a manager to ensure that the order I was about to make would be correct. The arrogant a**ho who answered the phone assumed that and would not put a manager on, pretty much calling me a liar by the second sentence even though you have a record of it on my account.. Speaks for the company you keep when you assume that people have nothing better to do than to try and scam a free curry from a place that's not got their order right on three separate attempts or chase around after a missing bag of chips on a Friday night.. Not me thanks, or anyone with any sense. Plenty other takeaways happy for the custom.
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The best Indian takeout by far in dudley I have tried this for the first time I will definitely be back again
About time Dudley had a quality curry house again. Food was spot on and you can watch it being cooked on a screen in store or on youtube live . I really hope the quality of food lasts beyond the first few weeks. If so this is my go-to from now on
One best Indian takeaways iv had. It’s worth the money. Really recommend it to people
Excellent Service!!! Friendly staff team, Delivery on time also being a vegetarian amazing food! Been into Dudley Spice branch in Dudley immaculately clean the kitchen & collection area. During these times it's nice to see clean immaculate take away. Well done Dudley Spice! And Thankyou for the amazing food!
This is the worst service I think I’ve ever received. There was an item missing from the order. When I called the man said that the distance was too far to rectify this problem. I paid for a product, I did not receive but the man on the phone seemed to think that his own problems were more important than a customers order. If a customer pays for an item they should receive the item. He hung up on me when I asked when I would receive the dish, plainly because he showed no will to rectify the problem. Read my other reviews and you’ll see I’m not the negative type. We will never use again and advise you not to do so. ///////// EDIT: You did eventually but originally said no and hung up on me. The customer service was less than poor. /////////
Order and delivery great but, tikka was dry, tough & surprisingly bland...... veg side dishes were good, however the portion of mushrooms was tiny. NOTE - I have edited my review to delete some comment I made about the tikka being factory made, they have replied to say it's made in-house so I do not wish to discredit them in any way.
It is nice that I receive texts from you guys. Not many people text me so often concerned that I might be hungry. Unfortunately I don't live near Dudley and it's a bit far to pick up a curry. I'm sure your food is awesome!
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