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Good Hope Hospital

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Sutton Coldfield, United Kingdom

hgs.uhb.nhs.uk
General hospital· Hospital & Health Care· Government hospital

Good Hope Hospital Reviews | Rating 3.1 out of 5 stars (4 reviews)

Good Hope Hospital is located in Sutton Coldfield, United Kingdom on Rectory Rd. Good Hope Hospital is rated 3.1 out of 5 in the category general hospital in United Kingdom. Good Hope Hospital is a hospital & health care company based out of Rectory Rd, Sutton Coldfield, United Kingdom.

Address

Rectory Rd

Phone

+44 1214242000

Company size

201-500 employees

Headquarters

Sutton Coldfield

Accessibility

Wheelchair-accessible entrance

Open hours

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rita pearce

Just spent 6 days here and was blown away with how i was treated and efficient it all was. I was in ward 18 next to the covid ward and whilst its eye opening, it shows how hard they ALL work. There's some amazing nurses here especially Deana on nights, right down the the care and support workers to cleaners. Thank you all so much for caring for me Good Hope

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Amy Walsh

Really wanted to give Good Hope the benefit of the doubt as my mum had good care there. However, she was very unwell with metastatic breast cancer and was obviously in her final days and very confused. They wanted to send her home despite the fact she was dying and we couldn’t look after her. She was due to be discharged 10 days before she passed away. As well as this, a lot of her jewellery went missing (a wedding ring, engagement ring, bracelet and earrings) whilst she was staying there. As I said, I want to give Good Hope the benefit of the doubt but seeing other comments on here about similar cases has made me wonder if there are staff taking jewellery from sick and dying patients. PALS have been very helpful during this time and we have filed a formal complaint. I am doubtful that the jewellery will turn up; initially I was sure she had taken it off at home and misplaced but we have turned the house upside down looking for it. So disappointed with the care my mother received in her final days. Hopefully this review, and others, will convince people to be vigilant of their loved one’s possessions if they stay here!

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Lyndsey Alberts

After visiting good hope hospital in the middle of the night a few weeks ago I can't believe how I was treated. I had been suffering really bad with an abcess and having on going treatment with the dentist and I appreciate hospitals done deal with dental issues. I had been taking over the counter pain relief, the strongest I could get but I was only getting an hour relief from them. One night at 3am in the morning I woke up sweating, red hot, face and neck swollen and struggling to breath. Searching on Google it stated I should go to a&e but I first rang 111 and they immediately told me to to go a&e. I arrived and went to the the little pop up desk where a member of staff asked me a few questions before heading to reception. I explained what had happened and that 111 told me to come. He said there's nothing we can do because we don't deal with dental which I knew but with the swollen face and neck and struggling to breath I said so your going to leave me like this? He said if you can talk you are not struggling to breath and no wonder your hot with a coat and scarf on. I actually couldn't believe that he had just said this. It was snowing outside and - 4,im hardly gonna come out in a t shirt. He told me to go home and not waste their time. I demanded I saw someone as he was dressed in green and looked like cleaner if you asked me. Luckily a nurse saw how I was and took me through. Pain relief given and after a while it calmed down. Regardless of the dental issue, it was still a bad infection that was stopping me from breathing and shouldn't be left to go home. I have never felt so disgusted with a service in my life.

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Pretty in pink

I was rushed into Good Hope resuscitation unit and was cared for by the critical care team. I ended up staying in hospital for 12 days and although being a patient in hospital is not very nice, the nursing & HCA staff were just so unbelievably kind & caring. I would highly recommend this hospital if you need good quality care & understanding

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