Aberdeen, United Kingdom
Marywell House, 29-31 Marywell St
N/A
+441224571163
AVOID. I recently organised a survey from Allied Surveyors and Valuers Ltd. At the arranged time, the surveyor did not turn up. I called Allied Surveyors and they told me that the surveyor was going to be 20 minutes late. I am not sure why the surveyor could not have communicated this. I then arranged to return in 20 minutes to meet the surveyor. When I returned, 20 minutes later, the surveyor was still not there, so I called Allied Surveyors again and they informed me that the surveyor had arrived and had now left the property and was not coming back! At no point at the time were Allied Surveyors apologetic, indeed this appeared to be 'business as usual'. Further communication with the management of Allied Surveyors has not rectified this issue and I have had the survey carried out by a more professional firm. I shall not be using Allied Surveyors and Valuers Ltd in the future.
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Excellent company to deal with and cannot recommend Allied Surveyors Scotland highly enough. From the initial phone call to the polite girl who answered, i had our home report booked for 48hrs later, had the home report completed and subsequently issued within 24hrs, allowing us to finally put our house on the market. If you are looking for a first class service in Aberdeenshire please approach Allied SS and request Gordon Gibb; our estate agent Peterkins recommended him, having used Gordon previously many times and he was very thorough when carrying out the report and a true gentleman. As a business owner myself i understand customer service is paramount - Allied SS go above what is expected and required and also less expensive than the other companies i have used in the past; the other larger companies also failed to grasp the basic concept of customer satisfaction. Allied SS understand a client's situation and will value your property at its correct value, unlike other Surveyors in Aberdeen. We have since successfully sold our house and made 10k more than the previous valuations given by DM Hall and Shepherds. Avoid the bigger names in Aberdeen and just go directly to Allied Surveyors Scotland - you will not be disappointed.
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