Portsmouth, United Kingdom
28-34 Herbert St
N/A
+44 2392807229
Staff are super friendly and very helpful. Units are clean and easy to store boxes and other such things that family life chucks at you when you are moving house. I would recommend this business to my friends but they will find it diffcult to get a unit as it appears pretty full.
like
The salespeople were helpful, but as with any of these things, the pricing is pretty much what they decide to offer you over the phone and what you can negotiate. After 3 phone calls and 3 drops in price I was happy with my deal and verbally accepted. The written quote then included a lesser discount than I was offered. When I arrived at the storage centre i was told they would check the quote again and call me back. They didnt, so I emailed them to ask again. The reply I got didn't attempt to address my query properly. If they are going to make offers to people, they need to record them on file so other staff members know what's going on. I now feel let down by the service. The other thing which troubled me was that I had to write my card details down on paper which struck me as crazy in this day and age. All of which means I can't rate this company any more than a two star. The storage centre itself seems fine and the staff were trying to help. I just think process has let them down and I would like a proper reply to my email querying the quote.
Really good storage experience. This is the first time I am using a storage locker and my experience with the staff has been outstanding since the beginning. I got a quote in the evening, and before 10am the next day an agent called me, confirmed my booking and explained the next steps. Today I am accessing my storage for the first time and Philip has been so helpful. He advised me to fill the survey so I got a free padlock. And he also gave a complimentary key holder. Yeah, it’s great! Not bad at all.
What an amazing storage place. I moved my items in during june and i then I went home for the summer holidays. The unit was opened without any fuss and i was even given my free padlock. I had some payment issues but they did what they could to help me and we got everything sorted. Can't praise them enough.
Great staff always helpful, always happy to help customers, best storage place
Deli
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