Ace Fire and Security

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Bedford, United Kingdom

acesecurity.co.uk
Burglar alarm store· Fire alarm supplier· Fire protection service· Security service· Security and Investigations· Security system installer· Closed circuit television· Fire protection equipment supplier· Fire protection system supplier· Security system supplier

Ace Fire and Security Reviews | Rating 3.3 out of 5 stars (5 reviews)

Ace Fire and Security is located in Bedford, United Kingdom on 1 St Martins Business Centre, Cambridge Road. Ace Fire and Security is rated 3.3 out of 5 in the category burglar alarm store in United Kingdom. Formed over 25 years ago, we are a professional company with family values, which we extend to all our customers from large corporations and councils to hospitals and schools. Our focus on day one was on quality and customer service. That focus remains the same today. Over the past twenty five years we've been advising, designing, installing and maintaining fire, security, CCTV surveillance and access control systems for businesses across almost every industry sector: from licensed premises to corporate headquarters to retail, warehouses, galleries, churches and more. In our experience, no two businesses are the same and neither are their premises. That is why we always want to meet you and fully understand your businesses’ security requirements. We will want to understand your premises and how they are used. And, we will want to discuss how you prefer to manage your support. We have offices in Bedford, Cambridge, Milton Keynes and London.

Address

1 St Martins Business Centre, Cambridge Road

Phone

+44 1234854455

Company size

11-50 employees

Headquarters

Bedford

Founded

1993

Open hours

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Peter Atkinson

We had our NEW Home Security System installed yesterday (to attempt to 'thwart' a sudden rise in 'local' burglaries), and I was VERY impressed with the quality of the equipment, and the 'excellent' job the Engineers did! My ONLY 'gripe' here is that when we ordered our system we was told by a 'Rep', or similar, that visited us at our house that it would be about three weeks before it was installed!! In the end it was about SIX weeks, and even then, they had to 'swap' jobs about so we had the above installed BEFORE Christmas!! IF the above 'Rep' had been 'honest', and 'truthful', we just MAY have looked elsewhere!! Why promise what you CAN'T deliver just to get a SALE??

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Dominogo Forte

Good reliable company to do business with

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Verena Pillinger

Homeowner in Oakley I would highly recommend this company. From the initial contact everything was handled in a prompt and professional manner. The person who surveyed our property prior to the installation of the alarm system was very knowledgeable and he fully understood our needs. The installation team turned up as arranged and the equipment was installed to a very high standard. The engineers also spent a considerable amount of time explaining how the alarm and CCTV system operated. Thanks everyone for a first class service.

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Scoobeedoo 402

The alarm has been installed for about 6 months when I received this request for feedback. My first experience was very good in that after arranging for a survey and a quote an engineer arrived a day or two after. He was very helpful in that he explained everything very fully so that I was able to understand the system. An email/letter arrived very quickly and I accepted the price. That's when everything took a dive. Despite telephone calls and emails to the local office in Cambridge and promises of action nothing actually happened for about a month. In desperation I then rang the office in Bedford. Action at last. The alarm was fitted by a young engineer who had only recently joined the company. He was excellent. Even fitted the Box so that I did not need to redecorate the Hallway. Explained fully how to operate the alarm and was very friendly and helpful. My wife and I are in our 80's so he was very patient as well. Wrote to the company and told them what a grand job thier engineer had done but complained about the earlier administration problems. No response from the company. Pity that they can't be bothered to acknowledge letters or listen to what their customers have to say. Alarm System is brilliant. Simple to use.

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Alan Humphries

I had a problem with my system where the panel was blank and the alarm was flashing with no way of stopping it. Customer service was good and the engineer came out on the date and approximate time stated and fixed it quickly with no fuss. Recommended.