Coleraine, United Kingdom
33 The Diamond
N/A
+443456005925
AIB is a pale shadow of of a High Street business lending bank. FTB operated on the tried and tested method where customers and business users got to know the staff. In the case of business people this meant the manager and he or she got to know their clients and so which of them kept their word and whom they could trust. That personal relationship banking has now collapsed without trace. It is a retrograde step. Especially seen in the light of the huge financial and business downturn.
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Who ever has taken over first trust obviously wants customers to go into the red so they can make money off charges!!!!! Have used online banking for a long time. Since its been taken over it now gives two balances, a balance in big writing then a smaller written amount which is your actual available balance. I don't need 2 balances, just tell me what I actually have in the bank! Now I can't access my online banking for 3-5 days until they send me an access code as a 2nd form of authenticity.
Asked for change for the car park and they refused because I didn’t bank with them even when it was one of there own 20 notes. Never will I be in one of there branches again. That says a lot about the banks pollicy for people visiting this country.
Website IMPOSSIBLE to navigate! I've tried NUMEROUS times to get a 'human'. NO matter which number i try... i end up back at 'Fone Banking'!!! Which is THEE... thing i NEED to talk to a 'human' about!!! Grrr... !!! I REALLY wanted to 'give' NO stars,but i wasn't able to POST that particular 'review'!!! I WISH those IT wizzards,who 'devised' i use the word in the loosest possible terms,would TRY to 'navigate' said search,would put themselves in the position of us lesser mortals!!!
If Carlsberg did banking they wouldn't be like this shower.
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