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Alan Day Volkswagen New Southgate

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London, United Kingdom

alandaygroup.co.uk
Auto parts store· Car dealer· Chauffeur service· Used car dealer· Vehicle inspection· Volkswagen dealer· Car battery store· Car stereo store· Motor vehicle dealer· Vehicle exporter

Alan Day Volkswagen New Southgate Reviews | Rating 4.2 out of 5 stars (8 reviews)

Alan Day Volkswagen New Southgate is located in London, United Kingdom on Pinkham Way, N Circular Rd. Alan Day Volkswagen New Southgate is rated 4.2 out of 5 in the category auto parts store in United Kingdom.

Address

Pinkham Way, N Circular Rd

Phone

+44 2035535648

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil change

Open hours

...
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F

Florence Arthur

During lock down I found my perfect car at Alan Day New Southgate Volkswagen. Due to restriction, I was unable to have a test drive, however my experience with the sales executive Steven Murray was outstanding. Steven was as helpful as could be, sending multiple videos of the car, ensuring I knew all I wanted to know before purchasing. I was not pressured to make any decisions; I was given time to consider with confidence that with a holding fee the car would not be sold. The process could have felt very back and forth, due to not being able to visit and having to do everything over email or the phone. Steven honestly made the experience a walk in the park. Making the whole paper work process so simple for me, and constantly going above and beyond to make sure I'm happy with what I am getting. I cannot stress enough the great experience I had from Steven, he was so friendly and gave me confidence in buying my car in such an uncertain time. It has been a few months now and I am over the moon with the car and still so impressed by the level of professionalism from Alan Day New Southgate Volkswagen. Steven did not just sell the car and be done with me as a customer, he continued contact to make sure I was getting along with the car and to say thank you. I would give the service I received a 10 out of 10. Highly recommend, so helpful in every aspect of the buying process providing such confidence, especially in the current times. Thank you to Alan Day New Southgate Volkswagen, and especially Steven Murray.

B

Bolarinwa

Visited the showroom and wanted to discuss getting a car. Car had been sold and did not have what I went in for. Regardless of that Staff was amazing..

M

Marinela Bejan

I'm shocked!! I took my car for a car wash and the guys just gave me a screw from my wheel that felt under my car. I had my car on Alan Day for a full week for checks and then after charging me for checks that didn't give a clear result about what issues is having the car, is happening this. Might not be a big issue for them, but for me, that I'm driving daily on motorway, to know that a screw can just fell that's easy is scary!!

C

Clare

Went to look for a newer car than I'm driving currently. Alan Day sell Skoda's and VW's so have a vast choice. On our arrival we were directed to the Skoda sales team who were very informative and knew their products. We were told a member of staff would be in touch to arrange a test drive, which they dud on our way home from the showroom. Went for a test drive earlier today which all went well. Once back at the showroom the sales man began to talk to us. Sadly, I couldn't hear all he said as the acoustics were bad and another sales man also had a customer with him. Apart from that. It was all good

A

Ahmad Samman

My VW Transporter 2018 had an accident and the Airbag did NOT open

K

Kenneth Ellacott

Great customer service. Super fast delivery. 16 days from order and delivery. During lockdown . Super happy with our first new car. Everything was perfect.

J

Jordan

Dismissive on the phone and rushed when I was enquiring about returning my car. Turned up absolutely poor communication. Two people stopped me from entering even though the phone operator said it was fine. I explicitly asked if I could use that entrance. Only good thing was Tom who collected my car...easy going guy. He saved the review from 1 star :) I was going to ask about their new electric cars but I will definitely be going to a different establishment.

M

Mohammed Khan

Had my service and mot, was looked after by Chris Marsh. Great services and went the extra mile to get me sorted nice and quick.

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