Cardiff, United Kingdom
47-49 Albany Rd
$$
+44 2920496264
N/A
Wheelchair-accessible entrance
Staff here are friendly and helpful and all post office services avaliable
like
Woman working behind the counter wearing a full visor just like a welder. I was wearing a mask and I asked for DVLA forms, she couldn't hear me , I asked again for the forms and again she couldn't hear me, on the third time I pulled my mask down and asked for the appropriate form hoping my voice would be clearer and she could then see my lips move.. upon doing this the lady in question literally (and theatrically might I add) jumped backwards and practically shouted at me to 'put my mask back on'... in a manner akin to a mother scolding her naughty child, and all in front of other customers, I was very embarrassed. Apart from how rude and aggressive this particular lady was, I would like to say that if this lady is 'that' terrified of the whole covid thing, and 'that' terrified of other people, then maybe this lady should not be working and mixing with the public full stop.
My first time using this post office to renew my driver's license and I must say with this current pandemic they have set this place up brilliantly for social distancing. Staff were very friendly and helpful. Well done and stay safe.
Fantastic service. Great friendly staff and quick service.
The person at the counter lied to me saying the options I have for sending a large letter is 2.45 and 6.70. He said 6.70 is tracking and signed. When I asked if there was any other option for just tracking he said no and just 6.70. I was confirming the details with the royal mail website and saw that there are infact many options for sending a large letter. Such a crook!
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