Altrincham, United Kingdom
21-23 Market St
N/A
+44 1619289321
Great service! Quick to respond and always very pleasant and of great help In their communications putting my mind at ease. I had previously had a bad experience with another company so I was a little apprehensive but keoghs soon restored my faith and completed the task! Would highly recommend and will definitely be using them in the future Thank you keoghs!
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Really poor service. Would not recommend at all! Communication really bad & very aggressive. I was selling & buying a property and used Keoghs for both. I have previously used them twice before, but never again! Read below They did not communicate with me on my sale & purchase which was v stressful. We were passed from solicitor to solicitor which delayed both the sale & purchase. After chasing for an update I went down to their office. Managing Partner screamed & shouted in my face and threatened to call the police on me should I not get out of their office. It took several staff members to control the Partner down. Extremely unprofessional & never in my career have I ever experienced this before. Especially during COVID, I was very concerned that he was directly in my face & askef the Managing Partner to distance himself & calm down. I have used Keoghs twice before but never again. Furthermore the managing partner & staff were extremely rude to my wife. Again who tried to chase them for updates for our purchase. If the solicitors you're paying doesn’t communicate then we had no option but chase for an update. I believe there may have been several issues on my files and have since reported them to the Law Society to take further action. Keoghs are not efficient nor have any sense of urgency. Their rudeness across all members of staff is terrible, especially for their high fees. Do not use this firm & go elsewhere.
Good service Joshua kept me informed with the progress of my case
Excellent. Professional and efficient service, would definitely recommend. I would also like to Thank Josh for the great work that he did on my case
Highly unprofessional & would not recommend again. They never updated or communicated on the sale or purchase. I even recommended by sister to use them & thankfully she's no longer because they were so bad. I rang for an update on the day we were due to exchange. I rang several times because nobody was coming back to me. I then had the Managing Partner contact me that I was abusive. He later contacted my husband and was very rude to him too. He later threatened to contact the Police should he not get out of their offices. They delayed our exchange due to complete lack of urgency. This cost is additional storage fees, delays & obviously pressure from our onward purchase. It was very stressful. To summarise, highly rude, not efficient, delays & above all unprofessional. They aren't cheap either.
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