Ipswich, United Kingdom
The Captains House, 83 Grimwade St
N/A
+443300583336
This company and the directors have been a total NIGHTMARE! The one director Andy shouted at me on the phone and wouldn’t let me talk. They took my money, did not have the stock, refused to refund me and then when I explained the laws they then said after 3 months of hassling that they would refund me. Then they told me I hadn’t paid and didn’t know how much I had paid! I had to provide proof of payment and still haven’t been refunded after being assured they would make an exception. They have stolen my money and do not care! How much more money have they taken from gullible clients? I WOULD NOT RECOMMEND!
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Like previous reviews - I ordered medical supplies in March 2020 and have never received them or any refund. Emailed and called multiple times with no resolution. BUYER BEWARE
I ordered and paid for medical supplies in March 2020 but never received the items. Emailed to chase up the order but never got a reply. Then phoned up and eventually got through to only be told that the business has gone bankrupt. Their website is still up and taking orders, please do not place any orders with this company. Beware of the 5 star review by Andy Hogdson he is the owner according to companies house.
Paid twice for masks which never arrived, Andy advised patience! Okay when he has my money and I have no product! 5 months later, no product and now they don't even reply to my emails. Stay well clear!
Ordered PPE in March for a very vunurable person, these were in stock and before shortages. Items never showed up in post, no answers to emails or phone calls. Got an email two weeks ago June with an alternative option which I informed them which option I wanted, finally received my item but its not the alternative suggested. Tried emails again. No Answer. Giving this up as a lost cause. # BUYER BEWARE #
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