Birmingham, United Kingdom
345 Stockfield Rd, Yardley
N/A
+44 7749583578
In-store pick-upIn-store shoppingSame-day delivery
Lovely place with lots of lovely gowns. The people are friendly and welcoming and will do anything to try and help. Would recommend for prom or wedding.
like
Lovely ladies who make you feel relaxed and well looked after.....plus my dress was much less expensive than I had anticipated and it was perfect!!
Took our daughter here to buy a holy communion dress and the staff were so professional. She was treated like a princess and found her perfect dress.
Bought my daughter's prom dress from here. Excellent, personal service. Made the whole experience very special
Recommended by a friend, one to one service, great section of gowns. We went for prom dress.
Sadly the customer service here was poor and staff aloof...we turned up to just have a look at prom dresses with our daughter without an appointment (staff didnt look impressed at this) and was told by staff an appointment had just cancelled and we were also asked at the door by staff member "how many dresses has she tried on already"?...when inside our daughter tried afew on she liked as they had a cancelled appointment, we were left to deal with it all ourselves without any help from the one lady who stayed at the front desk by the door practically the whole time we were in the shop...she only came over when my daughter waited to stand on the box, lady hardly spoke to us...we wasnt impressed here at all sadly and we all felt very uncomfortable especially my daughter...this should of been a lovely experience for our daughter and it wasnt...we felt like they couldnt care less whether we had a dress from them or not..customers should not be made uncomfortable to just pop in when passing to see dresses just because there was no appointment previously made bearing in mind they had a cancelled appointment!..we were very uncomfortable here sadly...I would not recommend this shop and we will take our business elsewhere where were not an inconvenience.
My experience the first time I went to this store was a lovely experience. One of the staff were so kind and so helpful in helping me put on the dresses and giving her honest opinions. She was absolutely adorable and an enjoyable company to have. However, the reason I gave four stars was because the third time I went back to the shop the lady was not there. Instead there was another staff member, who I never knew properly but she was so rude, absolutely. She didn't even do up the dress all the way and said that her opinions are more important than my own. I'm not saying she was a horrible person, its just nice to have a good attitude when talking to your customers and making them feel like they are getting excited to get married. Anyways overall, I loved the dress. Thanks so much to all that helped. My wedding was amazing and everyone kept asking where I bought my dress from. So thanks. ️
Anna louise gowns. What can i say, your undivided attention for customers service was second to none for my Daughters wedding dress. Your staff are very dedicated and so helpful. Thank you so very much. I will recommend your delightful shop at anytime.
Deli
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