Matlock, United Kingdom
Bakewell Rd
N/A
+44 1629581322
Wheelchair-accessible entrance
Lovely leisure centre, good clean gym and modern play area. Lovely cafe with fresh food and drinks!
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Possibly the best public 25m swimming pool in Derbyshire. Wish I lived closer to make it my regular pool. Clean pool, great changing village and beautiful design. Parking is pay and display on gravel, with step on path to main building. Disable parking next to entrance on normal road surface and good drop off point there too. The whole building is set on the side of a steep hill, so steps and lifts are needed to access different areas.
The facility itself is very nice and welcoming. Both pools look well kept with smart attenative pool attenders. However the pool cafe lets it down some what. Needs more mature common sense people who are more attenative to customers needs.
We paid for a 45 minute toddler session in the training pool, 1245 to 1330. At ten past one of the lifeguards came over to the splash pad where my little one was playing and without saying a word switched it off! When I shouted her back she snapped over her shoulder "pools closed, the session is finished". When I and the other swimmers queried why the session was ending 20 mins early, and pleading with her because my 3 year old (there for a birthday treat) was distraught she said "he'll get over it" and walked off then proceeded to laugh about it with her mates. I did get a full refund, which made up for the missed time from my point of view but the way I and my three year old were spoken to was horrendous.
Great place and great faculties. Friendly staff and always happy to help.
Not as well organised as Chesterfield leisure centre with the new covid rules. Half of the parents watching swimming lessons failed to wear masks and the arc staff do not seem to be enforcing the rules. Very poor show. Also poor attitude from parents
Relocating to the area wanted to know what facilities they have here in Matlock as run by same company in South coast that I am already a member of. Wanted to know if I can transfer membership. Girl on phone very helpful and pleasant manner. Looking forward to using facility and bringing family and friends and recommending to customers
Love to swim here
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