Dorchester, United Kingdom
42 Trinity St
$$
+443451657244
N/A
Margaret Lang. I was most impressed with the service given by Lorraine. She was so helpful and efficient. Not only was my faulty item returned without any fuss or problem, she assisted me in finding an alternative product and arranged for delivery to my home the same evening. All this was conducted with a smile.
like
Good selection of products
Everytime i go in this store i wait for ages to be served at the till and ages for the item to come down from the warehouse. Today (Thursday) there was one lady on the till. She was helping someone and a bloke on the Customer Service till was helping someone. Me and another lady waited and waited to be served. The lady on the till was helpful once i got to her. I wanted to compare a couple of items so they were ordered down for me to view. The bloke handed me the two items and i explained i need to compare them "DONT ASK ME!" was his reply. Not very helpful and not the customer service i am sure Argos want to promote. ARGOS, EMPLOY MORE STAFF AND REMIND YOUR STAFF ABOUT CUSTOMER SERVICE.
Staff here are 11/10. The one that looks like Ron was especially helpful.
Helpful, but short staffed. Always running round like blue arsed flies
I don't see why everyone is complaining, maybe you went in at a busy time where they had to act fast. Anyway all my experiences at Argos was amazing and I feel they are doing everything in their power.
Used to a great shop, unfortunately staff numbers have reduced the store layout is rubbish, the have a jewelry counter however you have to write number down go to till and wait just to view something in the cabinet or display, Will be going to another Argos in future as it gone down hill bad :-(
I went to the store this morning to buy printer cartridges. It was quiet with only one or two other customers. There were three members of staff in the store - two were discussing something, the other was preoccupied. At least two of the members of staff saw me. I waited patiently for a while, then some more. Eventually I said "Nobody serving........?", tore up my order ticket and walked out. The staff did not react. APPALLING CUSTOMER SERVICE ARGOS. Steve
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