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Sytner Sunningdale BMW

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Ascot, United Kingdom

sytner.co.uk
BMW dealer· Car repair and maintenance· Car dealer· Car repair and maintenance service· Used car dealer

Sytner Sunningdale BMW Reviews | Rating 4.4 out of 5 stars (5 reviews)

Sytner Sunningdale BMW is located in Ascot, United Kingdom on London Rd, Sunningdale. Sytner Sunningdale BMW is rated 4.4 out of 5 in the category bmw dealer in United Kingdom.

Address

London Rd, Sunningdale

Phone

+44 1344797911

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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D

Danny Avery

Tyler and Charles absolutely know their stuff and very professional. I would say in 22 yrs buying cars my experience from these gentlemen is one of the best. Very friendly proactive and able to get you a deal no matter the price, the customer service is great.

V

Vaidas Vizbaras

Just over a year ago I purchased used approved BMW 3 series from Sytner Sunningdale. Several months later alloy wheels started corroding and lacquer peeling off as you can see in attached pictures. I've contacted sales team and then complained to BMW UK customer service team, and for 7 months I been calling and chasing for answers. At one point I was advised that this issue will be sorted. But couple of days ago I received an email. ''Thanks for your time on the phone today. I’m sorry I couldn’t bring your complaint to outcome you wanted – I can understand why you’re disappointed. As discussed, BMW Sytner Sunningdale are willing to cover half of the costs to repair the alloys on your car – I’m afraid, this is their final offer. This is because they’re able to refurbish alloy wheels when selling an Approved Used Car. But, once an alloy has been refurbished, it’s no longer covered by the manufacturer’s warranty. This means the costs to repair the alloys then fall to the customer'' How wrong is this? AVOID them at any cost!. I'll be contacting The Motor Ombudsman to complain about poor customer care!!

F

Fire&Forget MTM0024

A mixed bag really and sadly I won't be returning. I bought a second hand 1 series a couple of years ago. Everything brilliant. Had an MOT and a service, brilliant. Then, being a numpty, I reversed into my neighbours car.... Insurance paid for the bumper repair and as I needed an MOT thought I'd also have some extra work done on some stone chips on the front bumper. Whilst another car was being looked at by one of Sytners reps they accidentally bumped my door leaving a different coloured scratch, no drama. Will be polished out I was told. Collected my car and bumper repaired, great, MOT done, fab, stone chips.... Nope. Door polished and white scratch removed from black door, nope. Asked for a call to get that booked in again as well as a quote to have my flaking alloys repaired.... Nope (still cannot understand why that couldn't be managed on the day). I did get those jobs done, not by BMW but a local independent business. Half the price and better customer service. I vote with my feet and wallet. Sadly, I have walked away and will be using my wallet elsewhere.

J

Janet H Menzies

Excllent, cheerful service from Rowan, and so pleased with my used BMW Roadster.

T

Tee Rex

Friendly Staff and Willingness to get a good deal on their Cars ..

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