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Lky7 Sports

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Ashford, United Kingdom

lky7sports.com
Bicycle rental service· Bicycle store· Outdoor sports store· Vitamin & supplements store· Retail· Sports nutrition store· Bicycle repair shop· Nutritionist· Used bicycle shop

Lky7 Sports Reviews | Rating 4.5 out of 5 stars (8 reviews)

Lky7 Sports is located in Ashford, United Kingdom on 357 Staines Rd W, Shepperton,. Lky7 Sports is rated 4.5 out of 5 in the category bicycle rental service in United Kingdom.

Address

357 Staines Rd W, Shepperton,

Phone

+44 1784258111

Service options

Kerbside pickupNo-contact deliveryDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Sarah Hamilton

What a lovely team including the beautiful pooch. I brought in two bikes for a service and when I picked them up I had that excitement you get from buying a new bike without the guilt of the cost! They felt like brand new and were so smooth to ride. Such excellent service and value for money. My new favourite bike shop

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Richard Pardon

Recently bought a second hand bike from Lky7 Sports during lockdown and couldn't be happier. They went above and beyond throughout the whole process, great communication, highly knowledgeable and fast delivery in exceptional circumstances. Since then I've recommended them to a few friends as I know they'll be in good hands!

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donna mathieson

Took my road bike in for what I thought needed a full service. They were great, had a look at the bike told me what needed doing, and said I didn’t need a full service this time around! Great honest bike shop, not out to cheat you! Since then I’ve used them on a regular basis, brilliant workmanship and extremely knowledgeable!

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Denis Sofrenovic

I took in the back wheel of my bike, that had been allegedly repaired a couple of days ago, due to further and more severe damage caused as a result of the "repair"(and I am using that term loosely). When asking for the owner and explaining to the till lady what had happened, she denies any fault on their part and said that the owner will be busy for the whole day and hence is not accessible at the time. So this was a bike shop without someone who can help with bike repairs at the given time. Not only was she rude, disrespectful and unhelpful, unhelpfully was also not wearing a mask and two other customers that were in the shop at the time were not wearing any either. Absolutely appalling customer service, rather than trying to show me that they actually did everything they could, they insisted that the bike has been repaired and there was no mistake from their side. I would avoid this shop in the future, because the owners just want to rip you off of your money and do Absolutely nothing to help you. To top that, they will even insist that they are " professionals" that they "know what they are doing".

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Pete Novak

I took a bike there to fix a wobbly rear wheel. The owner said it would cost 15 to fix it. When I arrived next day to pick it up the wheel was wobbling in exactly the same way as before but the guy said it is all fixed, then he changed his kind and said that the wheel must to be bend, that is why is wobbles like this. After I asked what was wrong with it and what did he end up repairing he got very angry and called his son who I think supposed to intimidate me, but I am not the easiest to be intimidated so he took the bike to the back for about 15 min and did something to it before bringing it back saying that he cannot fix it and I have to go. I then watched a few YouTube videos of how to diagnose the issue with the wheel and I have opened it just to realise that the cup that hold the bearings on one side is missing. This is without a doubt something he did at the back to teach me a lesson not to question his botched repair. I went back next day to ask for the parts he removed from my bike but his extremally unpleasant wife with an awful attitude said he is busy with the client and he wont be available to speak to me, and that she recycled all the parts that they have removed from my bike. When I asked to speak to anyone else she suddenly stand up saying she feels very intimidated and she wants me to leave the shop. I was shocked, she had two of here friends on the shop floor and I wasn't acting in any intimidating way but that was clearly done to get rid off me. I have never in my life received that horrible shocking customer service from the whole family in this awful business. Of course no one from the family or their friends wore any kind of mask or observed any social distancing. I promised to report them to the police which I did as intentionally removing parts from the bike and endangering someone's life is a crime in this country. Do yourself a favour and stay away from this awful place!

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Ann Forrow

So so friendly amazing service very knowledgeable and only do the work needed good value too. I will definitely go back in the future and reccomend to anyone who needs repairs or bicycle upgrade.

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Laura Aldridge

The staff and owners are very lovely and genuine & professional people. They alway go above and beyond to help you. Couldn’t ask for a better customer service. I would highly recommend this shop to anyone.

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Ellie Smales

Bought my child a bike last week. Her first one!! Great bike and even better customer service. Will be back when I have my second and third!

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