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Smyths Toys Superstores

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Ballymena, United Kingdom

smythstoys.com
Toy store· Baby store· Electronics store· Outdoor sports store· Bicycle store· Hobby store· Video game store

Smyths Toys Superstores Reviews | Rating 4.1 out of 5 stars (5 reviews)

Smyths Toys Superstores is located in Ballymena, United Kingdom on Braidwater Retail Park. Smyths Toys Superstores is rated 4.1 out of 5 in the category toy store in United Kingdom.

Address

Braidwater Retail Park

Price range

$$

Phone

+44 2825630130

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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A

Alastair Chambers

I understand the pressures at this time of the year and added with COVID-19 put into the mix things can be difficult. This is no excuse for the deceitful way I was treated. The store manager just attempt a untrustworthy explanation to palm me off. I would have rather him be respectful and truthful than be completely deceptive. I definitely would recommend to avoid this Ballymena store as it is not fit for purpose.All Pressure is very real in business at the moment and difficult to navigate but treating your customers with contempt is a way to go out of business very fast. Some Good advice take your hard earned money and spent it with business or stores who appreciate your support.

W

William Stirling

Very helpful and friendly staff plenty of toys they sell child seats as well everything under one roof.

R

Raluca Mancas

I tried to call, nobody is answering.I ordered for Christmas, Toot-Toot Drivers Twist & Race Tower for my son, I opened now, and saw it’s missing a piece, the Y track. A toy without a piece can’t work!!!!!!

I

iMoTioNzLadd

Purchased a baby walker for click and collect. It turned out the wheels on it and height was not suitable for my wee boy, on collection day we asked if they had a different one in stock they didn’t. So was told to order it online and get it delivered to the house which was fine. Problem was we where told could bring the baby walker back which wasn’t any good to us unused! Once the receipt comes through on email. On return the manager said could not return it for hygiene reasons. I understand the situation with the virus as I work in retail myself. But the item was unused so I don’t understand what the problem is. We travelled far to this store to be told this when originally it wouldn’t of been a problem. As working in retail I strive to deliver good customer service and this is not!! Wasted journey fuel etc, I am now stuck with something that’s no good! As seen on other reviews they do not answer their phone

G

Gordon Glover

A great shop

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