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Barnstaple Equestrian Supplies North Devon Tack Shop

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Barnstaple, United Kingdom

barnstapleequestriansupplies.co.uk
Tack shop· Equestrian store· Animal feed store· Saddlery· Pet food and animal feeds

Barnstaple Equestrian Supplies North Devon Tack Shop Reviews | Rating 4.5 out of 5 stars (5 reviews)

Barnstaple Equestrian Supplies North Devon Tack Shop is located in Barnstaple, United Kingdom on Unit 6 / 7, Coxleigh Barton, Shirwell. Barnstaple Equestrian Supplies North Devon Tack Shop is rated 4.5 out of 5 in the category tack shop in United Kingdom.

Address

Unit 6 / 7, Coxleigh Barton, Shirwell

Phone

+44 1271850278

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Chellie Rickson

One of the best Equestrian Suppliers I have dealt with. Customer service is fantastic! They have really kept in touch with regards to an out-of-stock item, never letting the service slip at all. Highly recommended, just wish they were on my doorstep :-)

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Amy Redwood

I needed reliable wellies and we found this place. The service was amazing and I was measured and fitted. Ended up coming away with perfect wellies that I'm very happy with!

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Ivy Sophia

Absolutely terrible customer service, will never order from them again! having real trouble getting my money back after never receiving the goods.

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Nicola Curran

After driving for 1 hour and 10 mins to get there with my pregnant daughter and my 3 year old grandson for a booked hat fitting appointment we were ignored, left standing around and waited for over an hour all together, shown a couple of hats which we had to fit ourselves with virtually no input or feedback. After being left 3 separate times for a considerable length of time we left with a very disappointed child. We were also looking to buy chaps and a back protector but all together we waited for over an hour before walking out. This is probably the very worst customer service I have ever received.

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Sam Parker

Initially very happy with the service received whilst buying a new riding hat, body protector and various smaller items. We had to wait for the personalised hat to be delivered, when we went to collect the hat the personalisation has been missed so the hat was returned to have the name put on it. Since then we have called twice for an update and told we would get call backs but have not been contacted, the hat was returned at the beginning of April and we have not been contacted once with an update. I went into the shop personally on Thursday 11th June for an update and was told that an email had been received from the supplier that morning (), apparently the return parcel had been damaged and just received back at the suppliers. I appreciate that things happen and that especially at the moment things are not going to run perfectly but the lack of customer care has left a bad taste in my mouth. It seems once you had our money (which was no small amount at over 600) you were no longer concerned with us! My wife was on cloud nine with excitement waiting for her first personalised hat and has been so dissapoint and saddened by the lack of aftercare.

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