Newcastle upon Tyne, United Kingdom
85-89 Blandford St.
N/A
+441912329772
It is now called H20 Sauna! The facilities were all fine but does need a bit of TLC and money spent on the place to make it cleaner and refreshing, some minor repairs needs to be done as well. The customer service is quite rubbish and rude. more meals to be offered for the entry price. I wont be returning to this place at all unless changes have been made to improve the place. It is a shame as the men that go there are very friendly and inviting. I run several gay sauna venues and improved on the services for customers.
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Didn't even get in was told too stop being arrogant and cocky didn't utter a word other than how much entry was and he just glared at me........ doesn't matter where you work or who you might like too think you are at least have some degree of professional standards Jesus!!!
I like this place. It's big, with plenty of spaces to have fun, or just relax. Sauna, steam & Jacuzzi are hot. One little niggle: there should be a small shelf near the steam room door for those like me who wear specs. No point in taking them in, can't see a thing, and woe betide anyone putting them down inside. They become instantly invisible and possibly sat on. A little shelf would help.
This place is not for me anymore. Staff seem to fob off any enquiries on the phone and sort of turn the tables on you as if your being rude to them for complaining. Absolute rubbish for a place that was really good a few years ago. Seems to be a case of can't get the staff these days or is it maybe pay peanuts get monkeys? Steam room and jacuzzi always faulty or to cool. Lots of there customers have deserted to 52 sauna as I found out on a visit to 52 today.
Great central location but in need of a facelift the place is well used & tired. Not very clean, and facilities not in working order. Steam room smelly & not hot, the jacuzzi not hot at all. Overall the place needs a big refurb and new facilities updated. Until then I wouldn't bother as your wasting your money.
Had a great night here, really nice after the refurb , the staff are all really helpful and polite which just makes the place all the better, certainly my preffered sauna in newcastle without a doubt
I have been a regular user of Base sauna and have just recently stopped going as i dont need to use a sauna anymore but the new management have done some amazing things to it and the new staff couldnt be more lovely and helpful its deffo value for money and god forbid if my boyfriend and i ever break up i will be back \u003c3
very good well establishment and central in Newcastle staff are always friendly and happy to help with a smile
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