Bedford, United Kingdom
69 Union St
N/A
+44 1234356647
This place is a bloody joke. Mine and my dad's appointment was in April. We didn't get a phone call to say it would be cancelled but luckily we just assumed due to Covid-19. Now you try ringing the number on the website for Bedford (which is the number we originally rang) and it says it's not recognised. Then you ring the one for London and they still don't answer. SO I send an email to the London address asking if they could help and their response was to contact Bedford, although I told them the number isn't recognised. Our passports are due expire in July, so we can't go away even if we wanted to. My dad is unable to travel to London due to his age. Totally useless!!! These are moments when I wish I had a British passport.
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Absolutely out of order my mother (who is 71yrs old) had an appointment today which was given to her eight months ago and no-one was there and they didn't even phone her to cancel it, we drove from cambridge I am shocked and angry, she needs to renew her passport for settlement status, this is very important and they Don't seem to give a toss, you call them and no-one ever picks up the phone you email them and get ignored you write to them ignored again what a bloody joke, if I could give them -10 stars I would,.
The people there are very good . even the way they will talk to you makes you feel at home . I wish those in London will do same
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