Manchester, United Kingdom
24 School Ln, Didsbury
N/A
+44 1618850260
Toilets
Went for a viability scan around September time in 2016 and it was really good, the lady on reception was really lovely and the lady doing our scan took her time and had a laugh and joke with us. We were made to feel valued and calm and like this was an ‘experience’. We went back again for one of the later scans this year, probably around March time and it was completely different. Dance music when you walked in, awkward staff, long wait. We asked where the lady from before was and the two ladies on reception told us she had been sacked and the reasons for it. We were given vouchers that the lady from before said we could use but they were now invalid apparently and she had told us we could use them on something which we couldn’t. We had an issue with the card machine where it took my money but they didn’t receive it and it took a while to get it back from the bank which left me out of pocket for a while. All seemed very unprofessional and impersonal this time. We left wondering what the hell had happened since we last went and dreading having to go back in 2 weeks (baby was being stubborn) When we did go back it was the last appointment of the day and the woman on reception was on her phone talking to someone about getting picked up and saying that she wouldn’t be long. When we came out of our scan she had her coat on and bag at the ready desperate to go, before even having our photos printed. Which made for a nice uncomfortable wait while they did print... Would not recommend anymore.
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This place is just OK. Had a viability scan in July 2017. When we arrived there was quite a queue so we had to wait for about 30mins before being seen. Then we were in the room for about 6 or 7 minutes! The sonographer didn't have much charm, and was clearly in a rush. On the plus side, the clinic is clean and quite welcoming in terms of decor.
Terrible place.. My wife booked an appointment for us which they cancelled without any proper prior notice and the manager was rude to her! Strongly suggest to book with other more professional places as this place seems to be very unprofessional! Their website is misleading as it shows two centres in Manchester and Didsbury and even allows you to book there and as it turns out these clinics are closed and their opening timings they show are wrong but they happily take your money and allow you to book!!! We think they should be reported!!!
Careful! 7 months ago they took my money and on the day of the appointment (actually before an hour of it) they canceled my appointment then contacted me to change the place and the date of the screening, but of course I refused and they still did not refund my money. No professionalism at all. If there is less than a star I would put it.
AVOID! They called to cancel my gender scan as they claimed to be closing the Didsbury branch for a refurbishment during October. Fine no problem I said, please issue me a refund. Over 1 month later I'm still waiting for my refund to be processed. I've called 4 times; each time being told "refunds are being processed". Asked to speak to a manager, I was told he was called Tony, but Tony didn't come to the phone. A young girl assured me once again that I should expect the refund that day. Terrible service/SCAM!
Fit me in same day nice and friendly and spent time to get a good picture as my baby was hiding her face
Terrible organisation! Cancelled our appointment which was made weeks back without proper notice to rebook with any other company! The owner whom I personally spoke to is rude, instead of apologising rudely just says what can I do?? Not even sure now if they have proper licenses and professional people to conduct these procedures!! I would say be very aware before booking as they may cancel without prior notice and treat you rudely not to mention their unprofessional behaviour casts doubt on their actual professional qualifications!!! Sham place! Update as of 14 December 6 months from my promised refund, still not received any refund!!
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