Enfield, United Kingdom
4 Old Park View
N/A
+44 2083728609
Really enjoy my classes at Bespoke tuition i have never had a teacher that is so responsive to personal needs when i'm learning! Craig is able to explain certain concepts that i once thought was too difficult...... 5 Stars :)
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I was looking to learn the piano and found bespoke music tuition. I set up an appointment and a lady came by to speak to me about my wishes and mentioned she had a great teacher in mind. The Teacher B. was actually really good and I got on with him on a personal level as well as a teacher student level. He respected my needs and wish of progression for each day. I would hire him again. The reason why I rated 1* is the bureaucracy running in the back ground. As I was very busy at times, i decided to transfer money in advance, to make it easier for bespoke music tuition. I spent enough money to cover 15 lessons, though instead of getting the rate for 15 lessons, I was charged the rate for 3x 5 lessons. I had to leave the country due to family and work reasons, as life does, and bespoke music tuition refused to refund me the 7 outstanding lessons. No where does it say on their website or their invoicing, that the will not refund if requested. This was very frustrating as this is business is bad faith. The care that one gets from the company does not reflect bespoke customer relation, but trying to difficult so one would loose out on the rest.
I couldn't have picked a better tuition company. The team were really friendly throughout the consultation and got back to me straight away after my initial enquiry and took the time to understand what I was looking for and finding a tutor to match my needs.
I have been using Bespoke since leaving school, I wanted to continue my musical education further. I have been astonished by the increase in standard and ability provided by my Bespoke tutor in comparison to what I was previously receiving. My only regret is not working with them sooner.
Deli
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