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Better Equipped Educational Supplies Ltd

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Wrenbury, United Kingdom

betterequipped.co.uk
Laboratory equipment supplier· Educational supply store· Retail

Better Equipped Educational Supplies Ltd Reviews | Rating 3.7 out of 5 stars (5 reviews)

Better Equipped Educational Supplies Ltd is located in Wrenbury, United Kingdom on Wrenbury Business Park, Wrenbury Rd. Better Equipped Educational Supplies Ltd is rated 3.7 out of 5 in the category laboratory equipment supplier in United Kingdom. UK based suppliers of high quality but affordable science and technology equipment to schools, colleges and universities.

Address

Wrenbury Business Park, Wrenbury Rd

Phone

+44 8009707142

Company size

11-50 employees

Headquarters

Wrenbury, Cheshire

Founded

2008

Open hours

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M

massimo cappella

Try to avoid hassle with these guys. Their customer service is just horrendous. I purchased some branded glass tubes from them for my design business as my original supplier did not have them in stock. Many of them arrived broken, not just broken but crumbled, and contaminated others with micro bits in the same box. I never had such an experience with the products. They are usually very sturdy, durable, and thick. However, their products were not consistent in sizes and thickness, and rims are wonky, clearly something were VERY WRONG. It is related to health & safety issues, so I decided not to take a risk of sending them out to my clients, so I claimed for return & refund. However, they were wasting my time trying not to take it back. It seems like whether their clients are happy with their products is their least concern. Finally, they arranged a pickup but I haven’t heard from them more than a week. It is just 30 quids for one box of tubes, in my case, but if you deal with them for fairly big worth of goods, RECONSIDER. The moment that you deal with their customer service for an issue, you will easily notice they are not a well-minded business.

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J Dippie

Once again, this company has gone above and beyond to supply me with something. When their supplier failed them, I was personally called and offered an alternative via another company, delivered to them and shipped at the original cost. Outstanding!

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Serguey Melnikov

I am very satisfied with their services and consider this supplier as my valued and long-term partner.

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Jake Searle

Have always provided products in good time and at a great price

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sean smith

DO NOT ORDER FROM HERE! I feel this is a disorganized and dishonest business i have been waiting almost 4 weeks for a product that was \in stock\ and would take \2-3 days\ to arrive and i still have not received my glassware. When i tried ordering the item online i was met with the problem that i could not use my card so it had to be done over the phone. After waiting a few days i called again and was told the order had not been processed but will be done now. after this i was still curious as to where my glassware was so i recalled and was then told it was not in stock. i find this terrible that they could not even call me that they had made a mistake and need to send it for delivery. now every time i ask they just respond with \we are waiting for it to be delivered from our manufacturer\ with no idea when they will get a delivery and no compensation for this appalling show of bad customer service to say thew least.

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