Birmingham, United Kingdom
32 Harborne Rd
N/A
+443330605914
Had a course of laser hair removal which made a big difference in the thickness and amount of hair visible. Bear in mind this treatment is something you have to continue all be it less frequently because if you don't the issue will remain. I found this clinic professional and hygienic. I would recommend them and would have continued my treatments if the cost was more affordable as the initial package was a reduced price. The only thing I would say is that there was no aftercare or any follow up after the course finished which was disappointing.
like
Myself and my partner both attended here for various laser hair removal and mole removal. An excellent experience from the start. Arrived about 30mins early but the staff were very accommodating and all the relevant forms etc were filled in. on time, was taken through and discussed our options. Decided to go ahead and never looked back, all our questions about skin, side effected etc were answered. All the staff were very professional and made everything very straight forward. Highly recommend.
It's seems there is a lack of coordination. Have a prescription from this clinic. Ran out and rang the clinic for a replacement. They said only the person that attended to me will be able to prescribe the treatment and she will only be available on a certain day and would call me. The person eventually called and told me she has written the prescription and another team will call me to collect payment and have the treatment delivered to me. I have waited for the call to make payment and called the clinic only for them to tell me that they will mail the person who wrote the prescription to contact me because they are not sure what happened and she will only be available in another 2 weeks. I am so mad, because the clinic has my file, my current treatment is in here and yet I would be out of treatment for like a month because of lack of co-ordination. Tired of the back and forth with them.
Do not waste your money with this clinic. I have had the most upsetting experience of my life with the team that are based at the Birmingham clinic. They provided me incorrect booking details to begin with, messed me around for a week and then cancelled a procedure I had booked the day before it was going ahead. They also knew I was a key worker and that I had booked the annual leave off work for the requested recovery time.
AVOID I spent a fortune here and trusted them with the laser treatment. Hair never reduced and they convinced me to do other areas but that the hair had to be shaved to treat so now I’m left with stubble and more issues than when I started. Should never have listened to staff, good sales tactic, this place ruined my confidence. AVOID
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