Rugby, United Kingdom
11-12 Market Pl
N/A
+44 1788540996
Excellent care and service for both my vision & that of our family for many years (probably around 20 years!). Always helpful, and good advice given. Can thoroughly recommend Boots Opticians Rugby. Thank you.
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This was the worst experience I’ve had at an opticians .... customer service was absolutely awful!!! I waited and waited and waited for them to contact me when my contact lenses arrived ... I eventually called them to find that had had them in weeks before . When I returned for an appointment I had made for the sending fitting I was told that there was no one to see me as the assistant was on her lunch break abs to return later !!!
I managed to break my glasses and knock the screw out. So nipped in to see if they were able to help. 5 minutes later, fixed with a friendly smile. Excellent service.
Avoid if you want a convenient modern service. The branch has failed to organise payment for lenses for home delivery on 3 separate occasions requiring repeat visits. I cannot order over the phone or online. Just want to pay and receive lenses, but the branch is geared solely for the elderly who have time to repeatedly visit the branch. Regret leaving Leightons in London to come here. Now looking for an alternative.
Fantastic customer service and a good range of spec at very good prices. Will 100% be sticking with booth from now on
Friendly and professional staff, always willing to help and assist you
Great
Deli
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