Congleton, United Kingdom
9-11 Bridge St
N/A
+44 1260272764
I had an appointment for an eye test last week and from start to finish the staff were so friendly and helpful, spending time to explain all what was going to happen during the test etc. When it was time to choose my new glasses, Gill was so patient with me when I was trying on so many different pairs. I even looked at the more expensive frames but Gill was totally honest in her opinion of whether they suited me or not, in the end, I chose Boots own brand. I have had verifocals this time, and again Gill spent plenty of time explaining how they will work for me. Been to collect my new glasses today and Gill was there ready to make sure my glasses were positioned correctly on my face, once that was done, Gill had me testing the glasses out explaining how the different parts of the lenses work before I left the shop. Very professional and friendly at all times
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All the family have had their eye tests recently during the pandemic and cleanliness and safety have been paramount. We have felt safe during all of our appointments and the children have been looked after exceptionally well. Glasses have been reglazed, and both my husband and myself have had new glasses. Trying to choose glasses in the current circumstances isn't the easiest but we are over the moon with them. The staff are very kind and helpful. Would definitely reccomend them.
Have been using boots opticians in Congleton since they opened. They helped me when I needed emergency treatment by seeing me quickly and making a speedy referral to Leighton few years ago. Always helpful, friendly and professional. Huge thank you to Jill, James and Beth following my most recent visit on the first day of "lockdown 2" I felt safe and the team did a amazing job during these difficult times by making sure I got the service I needed whilst maintaining government guidelines
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