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Silex Ltd

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Bordon, United Kingdom

silex.co.uk
Rubber products supplier

Silex Ltd Reviews | Rating 2.8 out of 5 stars (5 reviews)

Silex Ltd is located in Bordon, United Kingdom on 4+5, Broxhead Industrial Estate, Lindford. Silex Ltd is rated 2.8 out of 5 in the category rubber products supplier in United Kingdom.

Address

4+5, Broxhead Industrial Estate, Lindford

Phone

+44 1420470360

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Mark Carpenter

Having recently worked with Silex to deliver a large and critical UK project, I've nothing but good things to say about the staff who were all extraordinarily helpful, knowledgeable and a pleasure to work with. Without doubt had Silex not been able to react so quick to the demands of the end user, the project would have simply failed. The response from acknowledging the enquiry through to quotation and then subsequent revision based on the end user demand was exceptional, as were the daily updates I received on the production planning and dispatch, all paperwork was as to be expected as was the quality of the end product received. Will be looking forward to working closely with Silex on many more projects to come, and I would definitely recommend them to other prospective customers.

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Tim Redding

Ordered my silicone tube on their website, paid via sagepay, The only gripe is that I didn't get a order confirmation straight away. I emailed them next day and they emailed my confirmation within the day. My order arrived 3 days after my order online by DHL. So overall I'm pleased. The tube was perfect quality for my requirements.

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Casper Junior Viriri

This is the second time I have ordered with Silex for some material. The first time I ordered they didn't even realise I had made an order and I had to call in 3 days later before the material was finally shipped out. This was the second time and perhaps last now as I ordered again thinking the same thing wouldn't happen. I ordered on a Friday and was told that on Monday the following week it would be shipped out and delivered on Tuesday. I then called on the Monday and was told it was shipped out. Tuesday comes and the Casters that needed the material did not receive the material. I called in again and was told it was only being shipped out that day. Why was I told it had been shipped out on Monday? This has majorly delayed our plans.

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Kerry Mailey-Hulme

Avoid - we recommend Delta Rubbers. I've never come across a company more difficult thank Silex. Staff respond to emails - occasionally and can't be contacted on the phone. Phone calls are not returned, every request is too much work or too much hassle and response times are POOR. We will never be using this company again.

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Mod Terror

I had a requirement for some silicone tubing, a couple of emails and they knew exactly what was that I required. Pro-forma was sent very quickly and the goods delivered next day with a 1 hour delivery window nofitication, exactly what I needed. Well done fantastic company very helpful indeed. I will be back for more soon.

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