Brickworks Apartment Building

Tom

If I could give it less than a 1 star I would... I booked to go to this apartment over a month in advance, I paid on my credit card. After checking to see the payment the deposit was taken instantly even though it said it would be requested 14 days before arrival and/or upon arrival. Now I cancelled my booking on booking.com after finding out that Wales is in lockdown and that I couldn't travel there by law and wasnt even given a full deposit regardless of it being out of my control. I am very upset and angry that the money I worked hard for wasn't refunded when the situation is out of my control. I worked all of lockdown and never stopped and this was the only break I booked and took holiday for only to be screwed over last minute but the apartments owners. I understand I booked it knowing there was no cancellations but as the situation is out of my hands and that I would still be more than happy to go I would of thought they would of been a bit more lenient but no. I couldn't even change the dates... Definitely wouldn't recommend, I would warn people to avoid any business to do with this building

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