Clinical Partners Psychiatrists in Brighton

LADYKiLLZ

Eveyrhing over the phone and booking the appointment was fine with no hassle and they where polite. After that though it went pretty much downhill. I arrived 30 minutes early as a new area and not sure of the parking situation. On the 5th attempt of the doorbell and knocking a young lad opened the door for us. He was actually a patient. There was no receptionist. Nowhere to even explain the process or sign in. If the lad didn't open the door then I don't even think I would of had my appointment. They seem to have buzzers linked to different rooms but I was never given a room number to buzz. Finally got to speak to someone who came out and looked like they where part of the place and she said there is a man in the other room but does not know his name. We where left to our own devices until a man came out 15 minutes late and called my name. He excised himself and went to the toilet which was fine. The room was okay. Nothing fancy but nice and big with some comfy chairs. He then proceeded to ask why I was there and said he never recieved any information back with a questionnaire. I said I sent this ages ago. He took about 5 minutes and said oh I see it's just come through. He read this and then already half an hour in said what I wanted from this session. I'm very glad I decided to bring my notes from my NHS CBT therapy. He basically read through this asking some questions. I felt a little underwhelmed with the whole process. I was told to wait until wednesday for a report and wednesday has been and gone. All in all, a loss of money for an even worse experience than the NHS itself. Disheartened because I really wanted this to help with my situation. Hopefully I can get this report soon and chase it up on Monday. We will see.

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