Brighton, United Kingdom
London Rd
N/A
+441273554218
Great place. Picked up 3 tarantulas today. They do a great job looking after all their rescues. Check out their website and get yourself a new friend.
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Well that was another rescue fail. Got there and they couldn't have been less interested. Were told others were interested but to go see him and a member of staff would come and discuss his paperwork. Waited by his pen but this obviously upset him so went back to the office to be told to fill in a form and come back after we'd had a home check. We didn't get to meet him or get told anything about him or any other dogs that we could have potentially been rehoming. They just weren't interested in engaging with us on any level. What do you have to do to convince these people? No wonder people still buy puppies when rescues make it so difficult to do the right thing
At first the staff were super friendly and helpful as we had money issues and unplanned kittens that needed homes during the pandemic. Sadly, this attitude very quickly flipped and we were being judged, criticized and lies to by the end of everything. I had my female cats spayed and they came back home REALLY unwell with chest, sneezing, and guncky eye problems which lasted for 2 weeks. One of my poor girls kept vomiting every 5 minutes and needed treatment from the vets. This was an infection that was caught from the cattery which is extremely concerning. The person that returned one of my cats (done separately as she went missing) let my cat run outside my front door which they left wide open only hours after having her op! I was told she'll be fine but when I went to retrieve her she was confused and staggering near a car! Instantly curled up and slept when I got her back. I was told what I was doing for my cats was wrong with the wrong products despite my vets giving the thumbs up on what I do. I was accused my cats being in bad shape such as weight (which wasn't mentioned prior their op). When I received the so called vet notes that stated this (according to the person who was dealing with my girls), nothing of the sort was noted. Many times my father and I noticed changes in stories and lies. My vets are happy with my cats weights. I honestly don't understand why the RSPCA judge treating pet owners horribly if you don't \meet their approval\. All paperwork was mixed up, my cats chipping information had canine ticked with wrong names! I had to correct the person who was signing everything.
We got our cat here and they could'nt have been more helpful.Superb match and fantastic caring staff.
Very helpful from the start looking at the website and emails to collecting my new cat couldn't ask for more.
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