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Better2Know

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Bristol, United Kingdom

better2know.co.uk
Std clinic· Family planning center· STD testing service· HIV testing center

Better2Know Reviews | Rating 1.5 out of 5 stars (3 reviews)

Better2Know is located in Bristol, United Kingdom on Temple Quay, Unit 3 The Square. Better2Know is rated 1.5 out of 5 in the category std clinic in United Kingdom.

Address

Temple Quay, Unit 3 The Square

Phone

+44 2070990955

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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B

Better Not2

Do not use this company!!!!!!! Warning!!!!!!! Supposed to carry out a Covid test and sent an HIV result instead !!!! Took 200 for the wrong test!!! They promised an investigation Heard nothing back when chased 4 weeks later they offered a full refund the MD Mike Asher stopped the refund!!!! Do not trust this company do not believe the results you receive are genuine they make too many mistakes Don’t trust the results from this company Manager Saleem also failed to deal with the issue and passed it off blaming his team leader Margaret An amateur outfit who are not following industry standards m Go elsewhere and don’t spend any money with them.

D

Dan Sweeney

Con or useless. Sent the 48 hour test off Monday 21st December in readiness for Christmas Day. Still have not had the result today. Missed Christmas Day and had to have a blood test on Boxing Day. Explained the situation to Louise Wright (services manager) and asked for a refund, who confirmed I can have a refund if I send the UNUSED test kit back minus 50 admin fee. Set fire to the 125 will save time.

V

Victoria Vargas

I HAVE BEEN COMPLETELED FRAUDED. DON'T BUY HERE THE COVID TEST!!!!!! I bought a Covid-19 Fit to Fly Test and Certificated, priority service to make sure I was going to have the results on time to get my flight that was yesterday (06/12/2020). I followed all the instructions correctly. I took my sample and posted it into a priority box the day before (last Wednesday, 02/12/2020) my required window began. I never got my results so after speaking with 3 differents assistants by phone they told me that my sample didn't get to the laboratory so I couldn't get my flight. Furthemore, I was moving from UK to Spain because I had to do important exams in Spain so I had to stay in a city (Bristol) where I don't have a house. I have lost a total of 140 pounds of the flight and train, 245 pounds for the Covid-Test and 170 pounds for the new flight.

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