Bristol, United Kingdom
218 Donal Early Way
N/A
+44 1174146785
Wheelchair-accessible entrance
When I was here a UWE student, I can't remember her name, she had only been on there for two days but she was amazing and me feel a lot better and always found answers for me. She was really lovely. The whole team were and the doctors thank you for making the whole thing a lot less scary.
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A lot of waiting around, move to a new place, wait around, move to a new place, wait around - all while your parking pay and display is ticking. That said staff were a little more empathetic and care was broadly better then some we have experianced in other parts of Southmead. Broadly speaking I have nothing but respect and admiration for the difficult job the NHS staff provide.
I went there with an emergency referral when I was extremely nervous. Instead of checking me and my baby and assuring me about our safe being, the midwife (Kathy) started arguing with me that I am not supposed to be there as I have a midwife in nbt but sonograph at st micheal. I pointed her out that I am already stressed and she is not helping, doing nothing but boosting it. Then she remembered to say \we will except you this time but you blablabla...\ all the words blur as the whole thong was pointless. First of all, there's a reason why it's called emergency referral and I was sent there to be looked after but not to be stressed. Second of all, it's not me who wrote the referral so no point in arguing that with me. Afterwards, after a scan, I accepted to talk to a midwife to get their advice on the complication, which happened after a nice soniograph experience, another equally annoying midwife came and just vomited the similar words to me, seems they never stop... I found their operation very unprofessional.
Waited two hours to been seen for our appointment. Absolute disgrace!
The staff were fantastic nothing was too much trouble. Very empathetic.
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