Bristol, United Kingdom
30 Elgin Park, Redland
N/A
+44 1179735677
Toilets
Dentist of the year award should go to Zoe Pais. She is a great example of a really fabulous dentist who has a benevolent, caring and empathic manner (especially for a super nervous patient)...and special call out to Yvonne the receptionist too!!! After researching several dentists in the area and trying to ensure I chose a practice that would make me comfortable as a super nervous patient, I finally plucked the courage to make the call to Elgin Park Dental Practice. It turned out to be an excellent choice. My initial contact was with Yvonne the receptionist. She made me feel welcome from the start. Nothing was too much for her with my many questions - I could tell from her manner that this was a surgery that cared for its patients. Yvonne helped allay my worries quite a bit..so much so, I went ahead and made the appointment to see Zoe Pais a few days later. From the second I walked into the dental exam room, I felt comfortable with Zoe despite my extreme nerves. She listened to me - the reason for my fear (past traumatic dental experience) and what I wanted to achieve from the visit. She did the dental exam in such a gentle manner, reassuring me as she went and concluded by explaining her findings. I returned the next day for a scale and polish which turned out to be a quality experience. I felt so comfortable and valued as a patient that I opted for some further help from Zoe. I left both appointments feeling happy and content that I had chosen the right dental surgery as a super nervous patient...but also had the right dentist in Zoe to look after my dental health for the future. Thank you to Zoe for the great care and treatment ..and not forgetting Yvonne for giving me the confidence to go ahead with taking the first step to make the appointment.
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Fine once one was allowed in - but standing outside in possible wind and rain is hardly acceptable. (I was lucky!)
Brilliant thoughtful care provided under difficult Covid-19 lockdown conditions. Excellent safety protocols and no pain!
Elgin Dental Practice is an outstanding practice that delivers excellent care by having a practice that is patient centred . The staff team team is highly trained and demonstrates a high level of professionalism at all levels. Treatments are always well explained so that patients can make informed decisions about how they want to proceed and solutions are explored during consultations. Of late Elgin Park has adapted to the constraints imposed by Covid-19 and provides treatments in an environment where all precautionary measures have been taken to safeguard patients from the threat of Covid-19 .
Great practice. They have been observing covid regs very thoroughly but do it in a very friendly manner with the customer at the heart of things. The ladies on reception are always so polite and cheery despite these difficult times. My dentist Ceri is absolutely fabulous
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