Bury Saint Edmunds, United Kingdom
Ask House, Northgate Ave
N/A
+44 1284247030
RM Business Services have been answering our phones here at Acorn Works Ltd for over 6 years, they are an essential part of our team. Customers regularly refer to messages they have left with Sue or Rachel and believe them to be our own staff. The RM Team are extremely professional, helpful, and have made it their business to understand our business so they can go the extra mile when required. We couldn’t run our business this way without them.
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Rachel and her Call Answering Service have been part of my team now for nearly 4 years and she provides me with a service tailored to by business requirements, taking calls from my residents reporting repairs and then filtering those calls and passing messages through to the relevant contractors to action and then seeing the report through with my client to a satisfactory outcome. My clients calls and reports are always dealt with quickly and efficiently and Rachel plays a part in helping my team to maintain a high standard of customer service even though she is not in my office or even my Town. I would recommend her and the call answering services to others.
RM Business services are a fabulous company, with professional, efficient and friendly staff. We have been working with them for a couple of years now and feel that they are part of the company. They will go the extra mile to make sure our customers are looked after and are flexible in their approach so that our needs are always met.
Rachel and her team have been working with me for nearly 3 years. They answer my calls when I am out or in meetings. They are very professional and helpful to my clients. I receive all messages promptly. Thanks very much!
I have used RM Business Services for a couple of years now & they have always been efficient and brilliant. Helpful and messages have always been answered and forwarded extremely professionally. Thank you for your service.
We have used RM Business Services for a number of years now and they have become an integral part of our team. It is reassuring to know that if we're all busy in the office someone will be there to answer our calls, ensuring our clients always get a friendly voice at the end of the line rather than an answer machine.
Can't recommend RM Business Services enough. They provide great peace of mind - knowing the phone is professionally answered in our absence.
Great service, reliable and on point.
Deli
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