Cannock, United Kingdom
20 Cross St
N/A
+44 1543505084
DeliveryIn-store pick-upIn-store shopping
Dug/Ian - thank you so much today for all your patience & professional advice -absolutely brilliant service, not to mention the 2 hour drive !! All the Best Rick & Roger Rossall Beach
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Have bought a couple of coats over the years. Great customer service, fantastic quality snowboarding jackets. Def worth popping into.
I feel compelled to write this because my experience was very poor. Despite wanting to spend almost 3.5k, they just don't seem interested in taking my money. It's astonishing, in the end I felt it shouldn't be me making all the effort to part with my cash so I've given up. Perhaps it's ok if you're physically in the shop and talk to them, but I live in Scotland and that's not possible. I feel if they can't be bothered to help me, follow up on their promises of getting back to me, when I'm prepared to spend (to me) so much money, what would the after sales service be like? Sorry Boardwise, my money clearly isn't of value to you so I will go somewhere else.
Aladin's cave of windsurfing kit! :)
My experience has sadly been very poor. I feel compelled to write this because the last 3 weeks I've wasted so much time trying to buy approximately 3.5K worth of windsurfing kit over the phone. No-one seems interested in talking to me. Twice now I've called, waiting for the promised email/call back which never comes. I've invested to much time checking the website, calling to see if they have it in stock, to be met with disinterest and apathy and a response that never comes. I feel it shouldn't be just me making the all the effort to part with my cash. I never write poor reviews, often good ones. Perhaps the experience is better if you physically go to the shop. Because I live in Scotland this isn't possible and I'm reliant on the info they provide on the site, plus a phone call to check they actually have the item in stock. I've given up and have no choice but to go elsewhere.
Fantastic service, amazing prices and great advice from Doug. Spot on about the stability of my new board. Will be my first choice for all my kit from now on.
Great prices and friendly knowledgeable staff
We've bought online here a fair few times and finally had the chance to go in today. It's like an Aladin's cave of windsurfing kit! The customer service is second to none, no wonder they are so highly recommended on the windsurfing scene - they had so much advice I almost set my phone to record so I would remember it all.
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