London, United Kingdom
Upton Cl
N/A
Confirming all the horrible comments posted here, unfortunately... If you're considering renting a car here, RUN AWAY! Here's what happened to us: we rented a minivan there with friends with a child seat. We paid almost 400 pounds. When they bring the car to our place, we realized that there are no car child seat. So they drive us to their place to pick it up. By this time we are ok, we're not happy cause we're loosing time for our weekend plan but it happens you know. When we get here, we are presented with a broken seat (no straps)very unsafe. I express my concern saying this isn't fit for my two year old. They say they can't do anything about it. Finally after we get a little angry, they make this outrageous proposition: we go and buy a car seat ourself and they will reimburse us later. We get angrier cause our time is running out and we have no solution, we are here out in wembley with all the bags and the kids. They refuse to pay us back. Finally we call the police. In the end, all we got is a paper saying that they will reimburse us and nothing. We have to find another car rental. All that time, they have been nothing but unprofessional (to be polite), rude, despiteful. Now that I see all the other comments I understand that they are a fraud, and I'm not surprised. THIS COMPANY SHOULD BE SHUT DOWN RIGHT NOW.
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Excellent service. Seamless transaction. Free upgrade a really nice touch. 5/5 A
Excellent Service.. Top of the line Vehicles.. Best place to rent out your vehicles..
I hired a 12 Seater from their Edgware Road branch, everyone one was quite helpful staff very polite carried my language into minibus. Highly recommended.Thank you
Very good service and low rates,I rented a 7 seater ford galaxy and was given brand new vehicles .
I was sceptical about using this company due to the bad reviews, but what I can honestly say is that they were REALLLLLLLY good and professional. Asim who assisted me throughout the whole booking process, and the driver Anthony was absolutely lovely. The van was NICEEEEEE, clean and so smooooth to drive. Drove to Birmingham and back in a 14seater and every family member was happy. Will defo be using this company again, thank you guys for all your help. THIS IS MY PERSONAL REVIEW, THEY NEVER FORCED ME TO PUT A REVIEW. I WAS SO HAPPY THAT I USED THIS COMPANY, ESPECIALLY ON SUCH SHORT!!!
This company is operating under an unregistered name to distance themselves from the terrible fraudulent service provided under their official name 'World Rent A Car'. We hired a vehicle for one day and they charged our card 600 without authorisation for TFL fees which they never paid, and which have now doubled. They have been rude and unprofessional, using offensive language when challenged to provide an explanation for their conduct. Avoid at all costs.
Poor service..no answeri calls and got my deposit after 3 weeks after many many calls..and still didn.t get all that has been agreed. Don.t use them.
Deli
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