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Care Matters Homecare

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Darlington, United Kingdom

carematters.co.uk
Home help· Home health care service· Aged care· Transportation service· Hospital & Health Care· Nursing agency

Care Matters Homecare Reviews | Rating 4 out of 5 stars (5 reviews)

Care Matters Homecare is located in Darlington, United Kingdom on 3 Pioneer Court Morton Palms Business Park. Care Matters Homecare is rated 4 out of 5 in the category home help in United Kingdom. Care Matters homecare provides quality home care services in the North East including Darlington, Bishop Auckland, Shildon, Newton Aycliffe, Richmond, North Yorkshire & Sunderland, Tyne & Wear. The staff at Care Matters have many years of experience, care, and compassion within the Care sector, and strive to continue these high standards within the community. We would expect your loved ones to be as well looked after and respected as much as we would expect our own loved ones to be treat, with kindness and dignity. Care Matters have visions and aims - To empower vulnerable people to lead the life style of their choosing and to provide a range of high quality services which support independent living. Contact us on 01325 482075 or email [email protected]

Address

3 Pioneer Court Morton Palms Business Park

Phone

+44 1325482075

Company size

11-50 employees

Headquarters

Darlington, County Durham

Founded

2013

Service options

On-site services not available

Open hours

...
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Matthew Robinson

Carers as individuals are very friendly, helpful and generally professional. However, the organisation behind the scenes needs attention - times of visits are changed without notification - I have raised this on several occasions, it changes for a short period to agreed times and then reverts back to changing times. Consequently the carers are often late (up to 1 hour) and they complain to us about having too many calls to do with not enough time. As they are rushed, this has an impact on level of care offered.

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Jadon Robson

Choosing a care company for your relative is a very important decision. Care Matters made this process relatively easy and Jemma makes you feel secure in the service. The service started virtually straightaway and since choosing this company we have met a small bunch of carers and all of them have been lovely. My Dad is very happy with their service. Can highly recommend.

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Steve Imberg

An excellent service. We have care calls from a small group of carers, who without exception, provide my Mum and myself with the care and support we need. Mum has always been treated with kindness, consideration and respect. I would happily recommend them!

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marie james

The care and attention the staff provided for our Dad was superb. Very respectful and caring which helped put the family at ease. It is never easy having a family member requiring care, then having to find a care provider can all be too much, but from the office to the carers we were kept informed at all times, thank you Care Matters.

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Nathan Blyth

We are very thankful to the whole team. Brilliant carers and a responsive office who are always in contact. Happy to recommend.

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