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Enterprise Car & Van Hire - Carmarthen

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Carmarthen, United Kingdom

enterprise.co.uk
Car rental agency· Van rental agency

Enterprise Car & Van Hire - Carmarthen Reviews | Rating 4 out of 5 stars (5 reviews)

Enterprise Car & Van Hire - Carmarthen is located in Carmarthen, United Kingdom on Llansteffan Rd, Johnstown. Enterprise Car & Van Hire - Carmarthen is rated 4 out of 5 in the category car rental agency in United Kingdom.

Address

Llansteffan Rd, Johnstown

Phone

+44 1267238250

Open hours

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B

Basem Treki

NEVER SHARE YOUR CARD OR BANK ACCOUNT DETAILS WITH THEM AS THEY MAY CONTINUE TO CHARGE YOU FOR NO REASON. This is the worst company you could hire a vehicle from. All they are looking for is making money by cheating customers and claiming that old damages caused by anyone who might have hired a vehicle from them. I hired a van for one day. On the day I picked up a van from them, they mentioned that (no damage was reported). I used the van for taking my stuff from a place to another. It was a very short distance and kept the van in my secured parking during night. When I dropped off the van, a member of their staff kept walking around pretending as he was checking damages. He knows that there were already some old damages there before I hired that van from them. He ended up by claiming that there is a new a scratch on the top of the rear left tyre of the van. It was really shocking and I felt in a moment that I was going to be cheated. When I asked him to prove that the other scratches (which he said there weren't caused by me) were there before I hired the van in a document/checklist/pictures, he said we do not need to prove that. They kept the deposit of 200 and attempted to take further 100 and then another 200 so I needed to report that to the bank to stop Enterprise from making further deductions from my bank account. I went to the police station and explained everything to them. They advised to go back to Enterprise and ask them to itemise the old damages as well as the new damage caused by myself. Again, Enterprise refused to provide me with any checklists. Swansea Police were really helpful and helped me to take a legal action against Enterprise. They referred my case to the Citizen Advice. I am %100 certain that the damage was not caused by me. I know that it will be a complicated case in courts but I really have no choice because they refused to prove that I caused the damage.

J

Julie Rodgers

Picked up our 3 day rental. Car was spotlessly clean inside and out. Staff were very helpful and we were given the usual rental car advice. All contacts we would need if we had any problems. Very pleased with the service. Would be very happy to recommend.

G

Grant Mitchell

Rented a panel van that had damage all round it when i picked it up, they tried to charge me a 250 excess fee for the repairs to it when i handed it back, avoid this company they are truly shocking, i wonder how many other people have been charged for repairs to already damaged vehicles

D

D Griffiths

Own car broken down and Enterprise got a hire car for me very quickly. Excellent service would thoroughly recommend.

J

Johnny Choules

Great

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