Carmarthen, United Kingdom
N/A
$$
+44 1267236834
Wheelchair-accessible entrance
Excellent. Had engraving done on a gift, top work very professional.
like
Spoke to like dirt by a very patronising tall guy. I asked a simple question and got a ridiculous answer just because I didn't have the key for him to look at. I have used Timpson for years and I have never dealt with anyone unprofessional. This member of staff acted like it was WRONG to ask him a question about keys! I will be writing to head office once I found out his name. Digusting attitude.
Took in a key to get copied. Copy didn't work. Went back with receipt and key to get refund. Was told "we normally expect the customer to try at least 3 times before giving a refund" Said I don't have original on me so would like a refund please. Received no apology and was made to feel uncomfortable as if I had breached some kind of etiquette. Disgusting attitude.
While you wait service ??? My husband took a pair of my shoes to have new rubbers applied on the heels. Told it would take 2 hours....this is a long time for a while you wait service which google states this shop provides !
Great shop and fabulous customer service. Highly reccommend.
Shoe repair shop
Deli
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