Gravesend, United Kingdom
19 New Rd
$$
+443435381027
N/A
I wanted to upgrade my phone. Blue water didn't have the model I wanted but staff there found out that the Gravesend store did. Chloe, the Gravesend manager, kindly put the phone aside for me and when I arrived, was kindness itself. She and her assistant, Gemma, bent over backwards to make sure I left with the product I wanted, fully backed up, all data transferred etc. Their professionalism and expertise was impressive so, next time, I shall be going straight to the Gravesend store and not bothering with Bluewater!!!
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Amazing customer service from the team who were all very knowledgable about their products. Wouldn't shop anywhere else
Fantastic customer service from the team at Gravesend! Wouldn't shop anywhere else
Lovely polite helpful staff will not go anywhere else about my phone
Amazing customer service from the staff at Gravesend
A bunch of liars, I was due to a update and they tricked me (I wanted an iPhone) end up with a rubbish experia.... and wanted to change my operater and they show me a map of the coverage, all green ... guess what?!?My coverage is pretty much NONE. I don't recommend to anyone that place... BE CAREFUL PEOPLE!!!!
Maybe they are ok in store but I've tried to call their shop at least 25 times over the space of a week on all of their numbers and no one has ever answered, you would have thought a phone shop would know how to answer one, terrible!!!!... . UPDATED REVIEW I'VE JUST GOT MY PHONE BILL AND CARPHONE WAREHOUSE HAVE CHARGED ME ALMOST 7 JUST FOR TRYING TO PHONE THEY'RE SHOP, EVEN THOUGH NO ONE EVER ANSWERED, DO NOT PHONE THEY'RE SHOP!!!! BECAUSE ITS A PREMIUM RATE NUMBER WITH A 50p CONNECTION FEE AND THEN EXTRA JUST TO LISTEN TO A AUTOMATED MESSAGE, I feel robbed by them, I've been a customer of there's for the last 4years, absolutely criminal!! !
Small shop but very friendly and helpful staff.
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