Stafford, United Kingdom
14, Old Rickerscote Ln
$$
+443435381926
N/A
Tried to phone them in advance but they don't answer the phone. Decided then to go in to try and upgrade my phone. 2 sales staff with 2 separate customers. Waited for 40 minutes and not even an acknowledgement or a suggestion of how long they will be. This has got to be the slowest customers service on the planet. Several other potential customers in and out within that time. Had to leave it, won't be using Carphone warehouse again.
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Thanks to Rhiana for helping me buy a new phone,best customer service ihave ever had.I will definitely use again.
Went in today to change my phone. Credit where credit's due, the service was brilliant. I didn't actually get the chaps name, but think I was speaking to the Manager. Love the new phone too.
Called in today to check out the new Pixel 2 phone but was not in stock yet. The lady checked and told me when they were due in, all good there. I saw they had the old Pixel in for 339 and Pixel XL for 399 and got tempted only to find out they had none in stock and haven't had any in for a while....Why keep them on display ?? Saved me getting bollocked for buying a new phone so not all bad :D
Happy with the service when I updated my phone. Could not fault any of the staff who worked there
Josh and Zoe were really helpful trying to sort out my I phone details to new Samsung- beyond the call of duty help to an ancient I can't praise them enough.
Went in the store as saw advertised on the billboard outside store saying buy power bank for 9.99 upto 2 full charges out of it brought it looked at package it states only 1 full charge so why does billboard state 2 when it clearly states on package 1 full charge
Very unhelpful.
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