Castleford, United Kingdom
Colorado Way Unit 9, Xscape
$$
+44 1977604174
N/A
Outdoor seatingDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerHealthy optionsKids' menuQuick biteSmall platesVegetarian optionsWine
Recently ordered via deliceroo as there was a offer. Delivery speed was excellent. From order to doorstep 30 minutes!! I haven't had a nandos in approx 5 years as I find it expensive, so I was looking forward to this. Packaging was excellent, lived that they didn't cram everything into one bag... Coleslaw just how I remember it... They do one of the best coleslaw. Fries... Disappointed... I work in the catering industry and could see that they either... Took the child out too early or the fast want hot enough... They was limp, soggy and barely cooked. Chicken... I remember they grilled the chicken on the grill and put the sauce over it whilst they cooked the chicken... In this case they just grilled the chicken... Then served the sauce separately on one, and added sauce afterwards on the other. Rather disappointed.
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This review is August 9th 2020. During the covid19 pandemic where certain restrictions had to apply. Firstly you scan a QR code displayed on the window and enter your name and contact number. This is used to alert you that a table is free and approx waiting time, in our case 45-50 mins, so having registered, we tootled off around the shopping mall. 15 mins later a text arrived to say a table is available, and we have 10 mins to get there. They ask for a reply to let them know you are on the way. On arrival we were shown our table, ordering from the menu is via a QR code printed on the table. Payment is via card. Food and drinks are delivered to your table. So far so covid19. The food and service here was impeccable and safe. The staff more helpful, friendly and attentive than a 5 star restaurant, I wanted to hug them all. (but that'd be even weirder) Honestly the food was tasty, delicious, perfectly cooked. The only downside, and not their fault, is that they cannot accept prepaid gift cards, which was a bummer cos I had one given for my birthday.
Great service, staff were friendly and polite. Food was hot.
Food was lovely as it always is at a Nando’s. Unfortunately the service was pretty non existent. There was an abundance of servers in the restaurant but they all seemed to spend the majority of our visit stood near the drinks machine chatting to people who looked like they were on their break. Generally the team at Nando’s are very attentive, particularly considering the changes in their service at the moment but this was really poor. Tables all around us were unable to have refills on bottomless drinks as nobody was anywhere to be seen. I felt a bit sorry for the one man on the grill serving every order while the servers broadly failed to serve anyone despite the number of them standing about.
Takeaway was fast and straightforward. All covid measures taken. Food was fabulous
Deli
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