London, United Kingdom
31 Queenstown Rd
£
+442070621039
N/A
I'm upset that I can only give this shop 5 stars. I wish I could give them 10. These guys are absolutely fantastic. I had a big project that needed help and (although they were busy), they dropped everything they were doing to help me. Their service, craftsmanship and attention to detail is incredible. I cannot thank them enough and I would definitely recommend this shop to any RC enthusiast. I will shop there again
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I wasn't going to leave a review until I saw the man below leave a 1 star review, this shop is absolutely AMAZING!!! Went there this Friday for my black Friday sales, Jos and Jay gave me the best customer service, the shop was buzzing with people and I can definitely say my nephews and I contributed to clearing their shelves this year. These two are very kind young men with impeccable knowledge and enthusiasm in RC - this business is a perfect exemplar for anyone who wants to start up and carry a business. I will definitely be returning and recommending to all friends and family.
What a brilliant shop and customer service!! Called shop to ask for some information and Josh was very helpful, polite and not pushy for a sale but actually genuine. Arrived at shop after reserving 2 drifting cars and found josh had kindly charged the batteries up so me and my so could go straight out and have some fun. Will definitely be using this shop again was worth the travel coming from North London on London transport. Once again a big thank you to Josh & Trevor for a wonderful service and such a warm and friendly welcome.
Very kind staff who were willing to help me with my endless questions as a beginner. Great value, great quality products. I would love to give this place more stars!
I have visited many model shops but none with this level of knowledge, service and friendly attitude. Nothing seems to be to complicated or to much work for them. A must visit if you need specialist consultation or quick ordering. Sometimes open after closing hours to help customers:-)
Really wide variety of stock appealing to every kind of RC enthusiast. The staff are friendly and approachable and incredibly knowledgeable; would definitely recommend to any RC enthusiast in the London area and anyone looking to get into RC in general. Keep up the great work guys
If you're reading this, you should stop now and go to this shop instead. Of course it's relatively easy to buy everything you need online but we made a special effort to drive across London to look at, and then buy stuff for my sons school project. And I have to say it was so worth it - this is a great shop with loads of stuff and models of all sizes, but all the staff were amazing. They spent a lot of time listening to and then getting the right bits for my 10 year old, and also managed to keep the rest of my family engaged while this happened. They explained soldering, listened and were fun and laid back about everything. Other shops could learn a thing or 2 about customer satisfaction and service here too. We'll be back, it's already both of my sons' favourite shop.
Had an Awful experience. Staff where happy to sell me an item. Absolutely awful after sale service were the owner and especially his son were incredibly rude/agressive and condescending. I have never ever experienced such rude and hyper aggressive people. I Would not buy from this place again... Ever. Within 24 hours of posting this review. Central RC motors called me on my mobile.... Not too offer me refund, but too harass me as to why I posted a review (a negative one) and said "if you've got anything to say, come and say it to our faces" will report this behaviour to Google and the police. This is totally unprofessional behaviour at there end. Hopefully I won't receive any more harassment from them.
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