Southend-on-Sea, United Kingdom
Priory Works, Priory Ave
N/A
+44 2081334585
I would give them 0 stars if there was an option. Before placing an order I called to confirm if design revisions were free, of course the lady said they are free also mentioned her designer has years and years of experience. After listening to this I placed an order worth over 400, the design was horrendous probably could of done a better job myself. I then emailed the designer saying I want another design to which she replied \ IT HAS TAKEN ME HALF A DAY TO DESIGN YOUR MENU THERE WILL BE AN ADDITIONAL CHARGE\. I replied saying I would like a refund. Then the sales manager got in touch saying this is unacceptable and it has been referred to the director so they offered me a discount. I refused and wanted my money back. 3 weeks later I have not heard anything from them and after 5 days of continuous emails and phone calls of me chasing them they have apparently refunded my money. STILL WAITING FOR MY REFUND. DO NOT BUY FROM THIS STUPID COMPANY If I am being unreasonable then please tell me.
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Excellent products!, I understand these are personalised so delivery did take 5 days which is great considered it was all make from scratch and with artwork all in all great product, good quality, easy to order I am a very happy customer.
We are delighted with our design, the board arrived today and we are ecstatic! We are very happy customers and will have no hesitation in recommending the company.
I purchased several Chalkboards for my Coffee Shop they look amazing the staff could not have been any more helpful they worked with me until I was 100% happy, marvellous customer service! I would 10000% recommend them, both customer service and product are spot on.
I am in doubt as to their authenticity. They have taken payment for a board and failed to deliver . Now they won't answer their phones . That to me is fraud,since they promised a definite delivery date.
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