Bolton, United Kingdom
Scot Ln, Blackrod
N/A
+441942832355
Not sure why the negative reviews. Explicit costings , pre-installation confirmation call , punctual tidy and courteous installers and a post fitting customer satisfaction call. Competitive pricing too.
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Great job because you travel round the country. And see loads of different places
Truly apalling service! Waiting over a year to have a damaged garage door replaced on a new build. In the last 3 weeks 4 attempts to have it fitted, each time either nobody turns up or they continually send the wrong door. Nobody at the company seems to care. Avoid at all costs.
I'm very sorry to say that after ringing this company today for advice and a price on a garage door I was verry disappointed with the level of customer service I received. The first member of staff I spoke to was very abrupt towards me as I didn't have a size to hand and explained i was looking for any size as I could make the opening to suit my new door. After getting frustrated with me the First Lady past me on to another member of staff who was just as rude, it really felt like they don't have the time or patience to deal with my call. For someone who knows nothing about Garage doors I would expect the staff to be more willing to explain various options. Not only have this company lost a potential sale but as I live in the local area I will not be making any recommendations towards this company and will be telling all my friends and family to avoid their unfriendly business. I would strongly suggest they take a course on customer service skills!
Absolutely terrible rude after care!! Not even a year old garage door screws have fallen out one side. But this is a maintenance issue apparently.
Deli
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