Northallerton, United Kingdom
126 High St
N/A
+44 1609765049
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Walked in with my elderly mother. She has breathing problems, difficulties hearing and walking. The very first thing the assistant said was ‘where’s your mask?’ I said she was except. She walked away. What a greeting when walking in, surely their customer service should be a bit more polite.! We were then followed around the store by this lady who offered no help in choosing shoes. We will not return. Terrible service.
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THANKYOU so much to ‘Sarah’ at the Northallerton store who assisted us this morning to purchase shoes for our Autistic boy. She was patient calm and caring and very understanding. X X
Was in Northallerton store buying shoes. Even though shop was very busy with children getting school shoes Staff couldn't have been more helpful even though they were rushed of there feet. Highly recommended
Good all round
Modernisation hasn't included the technology of other stores, got rid of the fish so now nothing for the children to do whilst you wait (a long time) to be seen. Shoes expensive but very good quality
Fantastic service and very reasonably priced for first shoes
Lovely shop, with friendly helpful staff.
I am a single working mum of 3 my youngest boy got his first shoes today the staff were amazing so helpful so polite honest cared about the comfort of my boy but didnt try to push anything onto me we had gone in and aiden was asleep so he had his feet measured then went shopping then came bk and a lady called abby served us helped us to fit the shoes didnt mind going bk and forth till we found the right pair she was amazing with us and especially aiden he had his photo taken and then when i went to pay the choose me as there random act of kindness and i got his shoes free i dont earn much after childcare fees are paid. I was so overwelmed we have not had it easy since my boy has been born with different stresses that have been thrown our way but they made me feel on top of the world and I cannot thank them enough as i thought I was so unlucky till today can honestly say i dreaded today that shop there staff and abby were amazing recommend to anyone
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