Chelmsford, United Kingdom
Victoria Rd
N/A
+44 1245615050
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
It was really nice and the interior looked amazing, I went swimming and you could pick between a 2 meter pool and a 6 foot pool. It was a really clean and fun atmosphere and I got to experience the water slide which did make the experience better with no added cost. The changing rooms are clean, and you get to have a warm shower after. Lockers are free but they do have locks so you have to look after the key and to make sure you don't steal it, you put a pound in and get it back after unlocking it. It was just a wonderfully fun experience with my family.
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Yesterday i was walking along the side of the pool when a speedy young boy came running along the pool and clashed into me, making me fall into the deep end. The young handsome beautiful man in red with the whistle jumped in and put his hands on me which i did not ask for. Next time ask me if i want to be touched in the pool before doing it without consent. Sweet dreams, Mary xx
Me and my compadres booked a late session to play basketball at this establishment. We were kindly greeted by a man named “neil” he lead us in and was happy to answer any questions. One of the most professional encounters i have had at a any leisure centre. Neil was extremely polite and took his job seriously making sure we all had a pleasurable experience. I felt i had to come home and write a review because this made my day.
I have to say many people at this centre walk around with attitude, they have no respect for others around them and think as though they own the place when in all essence they are just workers and we are customers so therefore they are providing us a service and should treat us with a little bit of respect. We play basketball here often and pay almost 40 for a court for one hour and they come kick us off 5 mins before the hour and will not even let us take off our t shirts while playing when no one can see and we have booked the whole court. I'm extremely disappointed withe staff here but would like to give some gratitude to Neil who we met last Friday. Neil was a kind gentlemen who treated us as we treated him (respectfully) and we got along very nicely. I hope the staff at riverside see this and think about the way they behave to people who work hard to earn money to play and be able to book an indoor basketball court yet get treated abysmally.
The new facilities are a huge improvement and the earlier opening times suit me very nicely. Lots of classes and busy but not overcrowded.
The outside queues for swimming have been very good, mind you it's sunny and warm. As winter will be with us soon I expect the public will voice their opinions about waiting outside. Booking for each session and the maximum number of people in the pool I feel is more civilised.
Wow. A man named Neil has just made my week. Upon entering the leisure centre, Neil approached my group. He came so professionally and so kindly I felt like i was at home. I can’t put into words simply how fantastic his service was. Please consider saying hello to Neil and he might just make your day. I have seen ups and downs and riverside, but how the turntables when i met this man.
Facilities are good. Spin studio is top notch. But let down by the reception staff, always seem to have unhelpful, standoffish attitude always makes me reluctant to come here. Not clear what to do if I've booked classes but not a full member. Get told something different everytime I visit and the staff aren't the friendliest. Much prefer the staff at Chelmsford Sport and Athletic Centre, unfortunately Riverside has the wider range of classes.
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