Chepstow, United Kingdom
4 Bank St
N/A
+44 1291623768
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
I went to see if I were able to purchase some cellophane and also ask a few questions about prices from this store last week. It was a wet rainy day and the shop assistant was dealing with another customer in front of me just out side the store. As I was waiting to be served they carried on conversing for a good few minutes and then proceeded to go into the store to place the customers order, closing the door on me and not at all acknowledging my presence. Terrible customer service, decided to buy the cellophane from the stationary shop up the road.
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From the first appointment to the day of the wedding I didn't have a worry about the flowers! I wasn't exactly sure what i wanted by Katie took my ideas and beyond amazed us on the day when i saw what she'd created. Everything was perfect. Bouquets, Button holes, bridesmaid bouquets, Flower girl wands, cake flowers, flowers for hair - if you need it Katie will sort it. The venue looked stunning with the flower displays and they lasted for weeks after the day which was a nice reminder!
Ordered surprise flowers for my friends retirement. Flowers were gorgeous and as described on advert and delivery was as promised as well. Top marks from me and a massive thank you to the florists that did it.
Wonderful service over the phone and when I wasn't sure exactly what I wanted beyond the colours, a beautiful arrangement was created. Also fab to have same day delivery option. Happy to be able to support local businesses!
From Australia I ordered a bouquet online for my grandparents and they were absolutely thrilled with what they received. A beautiful big bunch! Delivery was perfect even though they have a hard to find house. We will certainly use Deacons again!
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