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theclubandspa

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Chester, United Kingdom

theclubandspachester.co.uk
Day spa· Massage spa· Resort hotel· Spa and health club· Gym· Massage therapist

theclubandspa Reviews | Rating 4.3 out of 5 stars (5 reviews)

theclubandspa is located in Chester, United Kingdom on Warrington Rd, Mickle Trafford,. theclubandspa is rated 4.3 out of 5 in the category day spa in United Kingdom.

Address

Warrington Rd, Mickle Trafford,

Phone

+44 1244408840

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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J

jjrowe1234

A very good pool area with two pools, one leads outside and is heated and the other one is mainly for swimming. Next to the pools there are also a few saunas which are very relaxing. I would definitely recommend trying it out if you are staying at the hotel.

M

Matthew Brooks

Great club and spa

A

A Ash

Gym and spa area are nice, with all the equipment you need. Trainers are friendly. But the spa area is no longer relaxing after a day at work or to relax at the weekend as it's always full of screaming kids.

L

Lucy Smith

Having not been to a Hilton Spa before I was expecting more. The \before\ area was nice although not very accessible. A customer had to ask someone to get them a glass and some water as they couldn't reach. I wasn't keen on sharing a space with two others for my pedicure and felt it was a bit weird that they had sat me inbetween the two? Relaxation/quiet room was lovely. Except for staff walking around outside with heavy feet (and the same two girls nattering and checking their phones)

A

A Hughes

Booked on 31st Dec, emailed a few days ago to say they were closing outdoor pool for 1 week, I explained it’s one of my reasons for booking and it’s a big part of the day, so after lots of complaining and calls they offered a free guest pass to revisit. Showed up and is not just the outdoor pool that was closed but the jacuzzi, bubble pit, pretty much everything bar their tiny swimming pool that was freezing! The saunas are not well mainted, dirty and the aroma one is hideous. Told them I was upset (this was a 300 luxury day) all they said was ‘we’ve said sorry’ to be fair, the treatments were amazing and the hot stone in particular phenomenal, but spa manager, one of the massage girls and quite a few of the bar staff are rude, unhelpful and let the place down. This place was once a 5 star luxury retreat, but it’s crown has not only slipped, it’s smashed to pieces on the floor. Disappointed doesn’t describe it, and a true waste of very hard earned money!

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