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Good Energy

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Chippenham, United Kingdom

goodenergy.co.uk
Electric utility company· green energy supplier

Good Energy Reviews | Rating 2.4 out of 5 stars (5 reviews)

Good Energy is located in Chippenham, United Kingdom on Monkton Park Offices Monkton Park. Good Energy is rated 2.4 out of 5 in the category electric utility company in United Kingdom. We were founded in 1999 to tackle climate change by building a greener, cleaner future. We power homes and businesses with 100% renewable electricity from a community of over 1,400 UK generators.

Address

Monkton Park Offices Monkton Park

Phone

+44 3450342400

Open hours

...
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J

Joss Ford

LOVE GOOD ENERGY. No doubt the company to go for if you genuinely want to purchase 100% renewable energy. Great customer service this year and I can make a cuppa without knowing my energy is costing future generations. Switch to them now...

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Alfie Smith

Moved into a property supplied by Good Energy. They were charging me 3x my current rate for the few weeks before my switch away. I had to call them to resolve an issue and spent 45 minutes on hold listening to how great their CEO is... I don't care about your CEO Good Energy. Don't treat people waiting on hold as a captive audience for your marketing! Shameless behaviour really for a so-called \ethical\ company.

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Don Juan

Renewable energy is a SCAM!! Watch the new Michael Moore documentary \Planet of the Humans\ on YouTube for free!! It's just a way for the government and companies like this to make money off your environmental guilt. Wind turbines and solar panels cause more harm to the planet than good. Using fossil fuels to build and maintain. It's a smoke and mirrors routine. \Good Energy\ - more like \Good Scam!!\ In response to your reply: You are bound to say that as if documentaries like Michael's are true they are seriously going to eat into your profit margins. Also I love how you say \experts\. Didn't they interview quite a lot of renewable CEOs in the documentary showing how clueless they are about Bio fuel? And doesn't Bio fuel make about 1/3 of your energy production Good Energy (according to your website)? So cutting down trees and burning them is better than burning coal is that your ethos Good Energy? That doesn't sound like \Good Energy\ to me!!! It sounds like a scam on the word enewable\. And more like scamming customers out of their money based on environmental guilt.

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Patrick Olivier

I like everything you do guys I'm just reading up a little bit more and I'll get back to you but you're fantastic what you do carry on please if you got it sign up give money whatever you can do it you can people come on please we have no plan it's BH11 up everyone

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Adam Mitchell

Terrible company - avoid Incompetent Poor customer service I switched to Good Energy because I agreed with the way in which the company produces the energy it supplies. However, having been with the company for a few years, I would not recommend it to anyone. When I switched to Good Energy, I agreed a monthly direct debit for around the same amount I was paying with my previous supplier. As far as I was aware, my bills were accurate and being collected correctly. However, after around a year, I received a letter from Good Energy informing me that they had miscalculated my bills and were immediately raising my direct debits by more than double the amount I was paying! I phoned the company and agreed to repay the most I could possibly afford. After this, I regularly phoned Good Energy in order to provide meter readings and review my direct debit. Every time I phoned Good Energy, I was informed that I could not reduce the amount I was paying. Confused, I asked Good Energy to clarify what tariff I was on and they informed me I was on their most expensive option. Why had good energy not informed me of this? Every time I had phoned Good Energy in order to try to reduce my direct debit, the company asked me if there was anything they could do to help... Not once did they inform me what tariff I was on or suggest switching me onto their cheaper tariff, something which would have actually helped. In summary, Good Energy were incompetent in that they completely miscalculated my bills. They then passed the cost of this mistake onto myself. Good energy then demonstrated extremely poor customer service, neglecting to inform me that I was on their most expensive tariff for months, despite my frequent calls attempting to reduce my direct debits.

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