Telford, United Kingdom
Unit E, Stafford Park 18
N/A
I made a mistake by purchasing an item from this Company via Amazon. They claimed to have dispatched the item via DPD to my home address. I received an email from DPD stating that the item will be delivered to a collection point. I called customer services, the representative was quite nasty and implied that I should take it up with DPD and that it was not their problem. As the customer of Choice Shops, you would have thought they would have told their carrier to sort it out rather than siding with them. The bottom line is that the consignment will not be delivered to my house as stated on the invoice, so I must now make a claim through Amazon or my credit card company. Word gets around when a retailer offers a poor service, so Management at Choice Shops Ltd ought to look at who is representing their company and their attitude to customers.
like
I paid 5.95 for next day delivery on Sunday and have just received an email to say with Hermes, sadly relative passed. Tried phoning twice yesterday but only got message saying all busy.
I payed for next day delivery but item still has not arrived 3 days later. Despite sending 3 emails this company have not replied at all. If I could rate them with no stars I would. I shall not be using them ever again. Steer clear of them.
Excellent Customer Service. Sorted my problem out very efficiently and quickly. Replacement arrived very quickly. My Royal Commode is excellent! Good price, great quality, Ibo quick delivery. Totally trust them.
have not received my order!!! although they claim it was dispatched it 23rd May its 6th June now !!!
Deli
The best companies in the category 'Deli'